When a user tried to print a page the paper jammed. Then they tried to print a test page and now the paper is double-jammed inside. How do I take the OKI B4300 Led Printer apart to remove the paper jams?
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Re: Paper Jam in OKI B4300 Led Printer
This printer is designed with a dual toner/drum chamber. Do not separate these two parts. Upon opening the lid, you will find the toner/drum assembly right in front of you. Pick it up with both hands and pull straight up. After that, you should be able to take the jammed papers. Know this: once a paper is jammed, printing another paper will NEVER take the first out. Just make sure to remove the complete papers. If they break, make sure you extract all the pieces.
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Must have Engine (fatal) and Jam Error logs display on the Control Panel or listed on ..... 041. paper jam. switch off the printer, remove its cartridge, look for paper jam or piece of paper jam in the rollers, clean it, place cartilage properly, switch ON the printer. it will work.
See page 75 of the attached user manual on how to remove a duplex paper jam. If you can't find a paper jam in the duplexer, simply remove the duplex assembly (power off the printer, then power on) and see if that resolves your issue.
Mine did the same thing, so I opened the paper tray and pulled it totally out. Then I moved the adjustable paper holder (inside of the tray, next to the paper) snug toward the paper, to hold the paper in place (lengthwise). That solved it for me! :o)
We had the same problem in our office.We tried cleaning it with compressed air but not much was done.Finally be changed the paper we were using with a less glossy and this seems to work.The printer has a roller with some kind of glue on it that pulls in the paper and if the paper is a bit glossy it can't stick on it.However sometimes it jams but once in a while now.
I have a similar but different model B4300. Several others, & I have found that a small piece of paper 1/2 square may lodge under a plastic guide, holding open a switch. This is very difficult to notice if you don't know where to look.
Open top lid
Remove the ink cartridge/roller drum as a single unit.
Look in the printer at the metal roller in front.
A Plastic strip on top & in front of the roller covers 2 square holes which should look dark. On your LEFT, as you face the unit, there is a small magnetic switch, to the LEFT of the LEFT square hole, under the plastic.
In my case, the paper was seen as white in the hole, and extended under the switch. I was able to grasp it with a small medical forceps, next to the switch. By gently twisting, I pulled it out without taking the unit apart.
The printer then worked perfectly after the paper under the switch was removed.
No worn picker cause it is getting past paper rego area and stopping at the fuser.Check to see if bottom fuser roller (orange rubber one under metal one) is wrincled or the plastic coating is coming off to the side
If not then one of the paper path switchs is sticking sometimes down and not springing back (common) when paper has exited area.there is 3 or 4