Two problems in one. Firstly, the control station sometimes won't turn on - even though the unit is powered (judging from the red standby-light). Second, the control station has a tendency to, every once in a while, "hang" in one of the menu's, e.g. when regulating subwoofer/sattelite volume with the "level" button on the panel.
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It is highly unlikely that you will be able to buy just a new base station from the original manufacturer. If you are still covered by the warranty, return the unit and try to claim a brand new unit.
Try taking a call even though the red light doesn't work. Sometimes, the bulb can be faulty. This however, shouldn't prevent you from making a call
There are a couple of reasons that this can happen. First try replacing the batteries in the outdoor control. Also replace the batteries in the base (inside unit).
You may also need to resynch the two units. (For some models, this requires bringing the outdoor unit inside and removing the batteries. Then add the batteries and let the base station look for the outdoor unit.) With the Davis instruments weather station with the solar powered unit, clean the solar panel. You may need to replace the rechargeable battery.
Sometimes, lightning strikes near the weather station external unit causes a surge that damages the unit. In that case, the entire board may need to be replaced to fix the problem.
Please add a comment with the manufacturer for additional information.
Hiyou might have a problem of either main pcb or power control pcd (dc/dc convertor). it is common but it cost. It cause usually come from loosen screw going around inside and short. If it is lucky, then your unit would just a fuse brown. If not, it has to change main pcb and all of computer adjustment is involved. Your local repair shop would charge you around $65 to 235.
if the unit only looses radio station presets then there is a defect with the unit. if the unit looses all its memory, (clock, stations, settings) then there is an issues with your aux power. basically you have the main power connect properly so it turns on the unit while the cars is on but the aux power keeps those settings.
even though the aux is ok, this is a power supply board problem which is known by b and w. contact their service desk via the web site to see how they will help you. the power supply board is a defect which they are fully aware of.
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