My fax won't print faxes because a color print cartridge is empty. I have not printed anything in color. Now I need to buy all the color cartridges to get the fax to work??
My fax is the Brother intellifax 1960C which didn't come up in the list of available products
It's all a scam. I have the same problem and I called Brother and they told me that the machine uses color ink to clean itself. It costs more to replace these color cartridges then to buy a new one, which is what I'm going to do. Buy a black and white from a different company. It's all a scam to get you to spend money on their color ink that you don't use.
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same problem here, please someone help!
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