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Question about Dell 5110cn Laser Printer

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Dell 5110cn locks up instead of going to standby

My 5110cn works perfectly when I turn it on. But if it is not used for a few minutes it goes to standby. Until recently this was fine - it sprang back into life whenever I sent a print job to it. However, it has now stopped doing anything after it has gone to standby - it won't print, the user panel/buttons are locked and when I try to interrogate the printer from the computer it says that the printer cannot be found on the network. The printer is configured on my home network using a Linksys router - and even when the printer is locked the router indicates that it is still on the network (ie the lamp stays on). I have uninstalled and re-installed the printer driver, left the printer unplugged for a few hours and am now pulling my hair out! If I utrn the printer off and then on again it works perfectly - until the next time it goes to standby! Help!

Posted by shrubbers on

  • shrubbers Aug 23, 2007


    Nice try - I installed the new firmware as suggested but the problem remains. Many thanks for trying though!



2 Answers


Shrubbers, I've looked for information on Dells web site and found that the printer can be managed by the Dell Printer Web Tool. Have you used this to configure the printer? Is there an option to adjust the standby feature? I tried to download the manual for your printer, but Dell only provides that in a format for Windows (which I'm not running). So, I can offer suggestions but I can't verify them in the manual. You may also want to try connecting to the printer with a web browser. Many printers nowadays have web interface that can be used to manage them. As a last resort, check to see if the printer has a way to restore the settings to "factory default". Doing this may be a hassle but may resolve the situation. Please let me know if this helps.

Posted on Aug 23, 2007


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  • 76 Answers

My feelings are the printer has experienced a power related firmware corruption. Although the link below doesn't relate to your situation, it does give instructions on where to go to get an updated firmware, which you can then flash to your printer. This should fix you up. ZT3000 "Beta tester of "0"s and "1's"

Posted on Aug 22, 2007

  • 2 more comments 
  • Anonymous Aug 23, 2007


    When the print is hooked directly up to your computer, does it have the same problem?

    Just let me know which cable you will use to do this, either USB or Parallel.

    An idea is that your router is stopping the wakeup signal.

    "Beta tester of "0"s and "1's"

  • Anonymous Aug 23, 2007


    There is an adjust standby feature that is accessible from the LCD panel display and from a software tool.
    The standby options range from 5 minutes to 60 minutes.

    I was hoping the firmware upgrade would fix it, as even the user control panel is locked out when it sleeps.

    In my further questioning, I had forgot that his option buttons were locked out.

    If he wants to reset to factory defaults, then he must:
    Press Menu.
    Press until Admin Menu appears, and then press or .
    Press until Maintenance appears, and then press or .
    Press until Reset Defaults appears, and then press or .
    The Are you sure? message appears on the operator panel. Press .
    Turn off the printer, and then on again

    "Beta tester of "0"s and "1's"

  • Anonymous Aug 23, 2007


    Here is a menu map diagram.

    I'm wondering what the ESS and IOT diag options are?
    If it was me, I'd certainly run both those tests.

    The wakeup signal doesn't bother me as much as the fact that you are locked out of the user control panel, which should never happen.

    "Beta tester of "0"s and "1's"

  • Anonymous Aug 23, 2007

    Ah..the menu map


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