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Question about Lexmark X85 All-In-One InkJet Printer

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Printer does not connest to pc

The printer & PC are not communicating. 'Cartridge short' Press power key is displayed in the printer lcd window. Then it displays system error 000. Thanks for any help

Posted by siddo on

  • 4 more comments 
  • mreh Nov 14, 2007

    getting message cartridge short press power key.
    have done so but does not heep

  • Anonymous Dec 26, 2007

    The same problem

  • Bertalina Dec 26, 2007

    The printer & PC are not communicating. 'Cartridge short' Press power key is displayed in the printer lcd window.
    Then it displays system error 000. Thanks for any help

  • Anonymous Mar 18, 2008

    I have a new computer with windows vista and I have a Lexmark X85 printer/scanner. I cannot load teh printer on the computer. I have the cd but it gives me a message that they are not compatable?? Help How can I make this work?

  • Anonymous Apr 13, 2008

    our lexmark x85 printer will not communicate with the computer, it will not print. we have sponken to dell and their technicial said to call lexmark for support.we was'nt able to speake to any one yet, but still trying.

  • Anonymous Jun 29, 2008

    My computer and printer are 5 years old. There was a quick that you could get on line because the printer and computer where NOT COMMUNICATING. I lost that fix and need to download it again, but don't know where to look.


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Wen i select print a message appears that the computer was not communicating with the printer

Posted on Mar 02, 2008


Gareth Cockram

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I think "Cartridge short" is refering to a short circuit to the ink cartridges, remove them and clean the contacts, and try again, if this persists try replacing the cartridges

Posted on Aug 22, 2007


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Error code 093-932

Print a Parameter Setting Report.
Power off the printer.
Close all printer covers and doors.
Hold down the and buttons on the printer and power the printer on.
Release your fingers from the keys when the message Diagnosing... appears.
Customer Mode and ESS Diag are displayed.
Press the button to select Customer Mode.
Press the or button until Parameter appears and press the button.
On the LCD, the Parameter menu appears.
Press the or button until Print appears and press the button.
The Parameter Setting Report prints.
Press the Cancel button to stop the test.
Reseat the toner cartridge based on the error: Yellow = (0093-930) Magenta = (093-931) Cyan = (093-932) Black = (093-933).
If error persists after reseating the cartridge replace the cartridge.

Pages dark

  1. Press the + or - keys until "INFORMATION" is displayed on the printer LCD. When you see "INFORMATION" press the SET key.
  2. Select "MAINTENANCE" and press the SET key.
  3. Select "CLEANING PAGE" and press the SET key.In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On :
Brother Printer Support

Printer stops printing while data still in buffer

I would suggest the porblem may be associated with Bi-Directional Communication.

Bi-Directional Communication can be turned off on the 6312 in the following way;

o Set the printer to Offline.

o Press the Enter and LF keys together for approx 3 - 4 seconds. The alarm will sound. (Tech Access On)

o Press the Mode key: display will show Offline Normal.

o Press any Arrow key until display shows Offline Config.

o Press the Forms/1 key.

o Press any Arrow key until display shows Config Paralel.

o Press the CPI/2 key.

o Press any Arrow key until display shows Paralel Bi-Dir.

o Press the LPI/3 key.

o Press any Arrow key until display shows Bi-Dir Off.

o Press the Enter key and the interface will be set.

o Press the Clear key.

o Press the Enter and LF keys together for approx 3 - 4 seconds. The alarm will sound. (Tech Access Off)


This would need to be saves to your configuration so this setting is not lost when you power the printer OFF, of if the printer is reset.

You should also be able to access a Web Page on the Axis Print Server and will be able to change paralle interface settings set this to Uni Directional or disable Bi-Directional Communication

Message reads "cartridge short press power key"

The error indicates that one or both of the cartridges has a short circuit. Please follow the steps below to identify and fix the problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.


I have a printer Lexmark W840. On the display there is a message "84 Replace PC unit" - what does mean?

The PC cartridge needs to be replaced. If you have just installed a new unit, please check if the PC cartridge is installed securely.

For further assistance please contact Lexmark Technical Support.


Printer: HP C4599 All in One, Limited Ed Wireless Error message Printing cartridges missing or not detected. both cartridges are in the printer. This error message appeared 4 days ago, Have any idea...

I suggest you try to reset the printer. remove the cartridges before starting these steps.

1. Press the Power button and the Cancel button at the same time and release them. The display will show 'Enter Special Key Combo'.
2. Now press the Blue(Scan), Green(Color Copy) and Grey(Black Copy) buttons one after the other. The display will show 'Support

Empty cartridge warning

Most problem experienced with hp photosmart c6180 is the yellow catridge error. Try cleaning the contact surface of the catridge and the printer using moistened cotton buds..if error continues, you should clear the error that keeps on displaying.. here's how: press & hold "*" key...while holding, press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...press "1", "2" and "3" to display "Support"...press ">" right arrow button and release when "System Config Menu" appear....press "OK" and/or arrow key to display "Hardware Failure Status"...press "OK"....when "Hardware Failure Status:Clear" appeared, press "OK" to clear...press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue".....press "CANCEL" as many times to display "Welcome To Photosmart Express" or "Ink System Failure".....the last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to procede..After this try to print...

HP laser jet 1522nf mfp ( firm ware corrupt ready 2 download)

Perform the following troubleshooting in the order listed:
  1. Turn off the printer, with the communication cable still attached.
  2. Clear the print spooler by doing the following:
    1. Go to Start then choose Run .
    2. Type net stop spooler , and press Enter .
    3. The Windows XP spool directory is located at: C:\WINDOWS\SYSTEM32\SPOOL\PRINTER ; Delete every file within this folder.
    4. Go to Start , then Run , and type net start spooler , and press Enter .
  3. Manually delete and reinstall the driver:
  4. To uninstall printer driver, refer to the following steps:
    1. Open Printers folder and right click the driver that you wish to delete.
    2. Within the menu, select Remove .
    3. For the confirmation message displayed, click Yes .
    4. Right click the Printer Folder and select Server Property .
    5. Click Drivers tab, and select the driver for deletion. Click Remove .
    6. For the confirmation message for the deletion, click Yes .
  5. Install the printer driver manually as follows:
    1. Select the Printers and Faxes option from the Start menu.
    2. Click "Add a printer" then, on the resulting "Add Printer Wizard" dialog, click Next.
    3. Ensure the option "Local printer attached to this computer" is selected. Untick the checkbox "Automatically detect and install my Plug and Play printer". Click Next.
    4. Ensure that the option "Use the following port:" is selected then select the appropriate port from the drop-down choice box. When choosing port, use one of Virtual Printer Ports for USB to which is your printer connected to. Click Next.
    5. Click the "Have Disk..." button. On the "Install From Disk" dialog, click Browse... then navigate to the appropriate directory to which the software/driver extracted.
    6. Select an inf file then click the "Open" button. Click OK on the "Install From Disk" dialog.
    The Add Printer Wizard will start to copy driver files to the PC.
  6. Run the firmware upgrade with the printer turned off so that the printer accepts the firmware only after the entire file is spooled.
  7. In the firmware update program's window, choose your printer (manually installed) and press Send Firmware button, and wait for the firmware to be spooled completely.
  8. Power-on the printer.
  9. During the printer firmware update, the liquid crystal display (LCD) on the printer control panel will display Printing Document and will change to Erasing . After a short while, the LCD display will change to Programming . After a short while, the LCD will display complete The Ready LED on the printer will start flashing. The printer will automatically power off and then back on to reboot, and will make noises similar to that of a power-on operation.

Printer displaying paper out on on control panel

You may be able to calibrate the paper out sensor to fix the problem.

Set the printer to Offline.
Press the Enter and Line Feed keys together and hold pressed until the alarm sounds (typically 3 or 4 seconds).
You should have seen briefly displayed, Tech Access On
The display will again say Offline.
Press the Mode Key, display will show Offline Normal.
Press either Arrow key until display shows Offline Test.
Press the Forms/1 key.
Press either Arrow key until display shows Test Diag.
Press the CPI/2 key.
Press either Arrow key until display shows Diag Prnt Cal.
Press the LPI/3 key.
Press either Arrow key until display shows Pap Out.
Press Enter
Follow the instructions on the LCD display, which will advise on removing and reinserting the paper.
After you have compleated the calibration place the pritner ONLINE to exit the menu.
And finally turn the printer power off, wait ten seconds and turn the printer power on again.

If the problem still exits you may need to repalce the lower tractors or the main logic board.

Error 1203


error 1203 means either or both cartridges have short circuited and needs replacement..

You will need to perform the following steps to find out which cartridge is defective:

1. With the printer turned ON, open the front cover and remove both cartridges from the printer.
2. Power the printer OFF and unplug the power cable for 30 seconds. Plug the power cable back in and turn ON the printer.
3. If the error message is now cleared from the printer, please perform the "Self-Test" by following the steps below:
1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
3. The screen will display “Copy Menu: Copies”.
4. Press the left arrow button once. The screen will display “Copy Menu: Tools”.
5. Press the check button once. The screen with read “Tools: Maintenance”.
6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.

If the printer has detected a "Cartridge Missing" error, then please follow the steps given below:

1. Turn the power OFF.
2. Open the front cover.
3. Turn the power back ON. The print cartridge carrier should move to the install position located in the middle of the printer. If it does not, close and reopen the cover:
4. Reseat both cartridges in the printer and check for the error.
5. If the error still displays, then remove the color print cartridge.
6. Close the cover.
7. If there is no error indicated by flashing lights, the color cartridge has short-circuited.
8. However, if you continue to get an error, repeat steps 1-3, and then go to step 9.
9. Remove the black print cartridge and reinsert the color cartridge.
10. If there is no error indicated by flashing lights, the black cartridge has short-circuited.
11. If you continue to receive an error in both cartridge scenarios, both print cartridges have short-circuited.
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