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Anonymous
Anonymous Posted on Jun 21, 2013
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Locked out of Nortel VM M7310

Ive already tried logging in to aadmin F 983; 10020000# and instead of getting a MBOX above soft keys I get PSWD:

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5 Related Answers

consultel1

george peters

  • 860 Answers
  • Posted on Sep 01, 2009

SOURCE: Mbox Locked - Feature 981

Feature 985 is used for resetting the administrator password.To reset a subscriber mailbox press feature 983, enter in log (default 1020000), on the 3 soft keys bolow the the screen press mbox,chng, enter extension number of the locked mailbox, press reset at the reset password prompt.press rls key

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consultel1

george peters

  • 860 Answers
  • Posted on Sep 18, 2009

SOURCE: T7316E forgotten password - need reset

sounds like you might have a BCM 50 Try feature 983, id:738662, pswd:266344. Hopefully the password wasn't changed.

Anonymous

  • 18 Answers
  • Posted on Nov 17, 2009

SOURCE: I have a nortel norstar M7310 phone. we have used

Feature #85 (Note #FEATURE CODE deactivates that feature code)

emissionwiz

Marvin

  • 85242 Answers
  • Posted on Apr 25, 2011

SOURCE: My phone is a nortel

You will need to contact the service provider of the mailbox. We have no access to provide passwords.

Anonymous

  • 19 Answers
  • Posted on May 10, 2011

SOURCE: When logging into the voicemail

You're resetting the wrong password. Keep in mind that mailbox numbers and extension numbers are not always the same. When you're resetting the password, make sure that the EXT assigned to it is the right one !! If you're resetting the reception mailbox, it's usually mailbox 100 (regardless of what the extension number is)

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Related Questions:

0helpful
1answer

Nortel 7208, locked out of mailbox. Forgot password. tried 120000; says "locked out" can't get in. It is work phone need to get messages. Please help.
To reset the password on the mail box you need to go to a M7310 phone on your system. It has 3 buttons under the display. You need to press the "Feature" button and 983, then enter the password 120000 (this one is used if you have 2 digit extensions 1020000 is used if you have 3 digit extensions) . Next in the display you will see mbox-AA-othr above the soft keys. Press the button below mbox. Next enter your extension number. After that you should see the screen to reset your password. This will reset the password to 0000. When you go back to your own extension and log in to your mailbox it will prompt you to change your password. If you password120000 or 1020000 doesn't work try 121111 or 1021111, the last 4 digits are the password for the admin mailbox.
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Mar 02, 2015 • Nortel Norstar M7208 Telephone
0helpful
1answer

Norstar Rd. 1987 Cannot figure out how to unlock my mbox. Please help
To reset your voice mail password,on press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
Read full answer
Jan 19, 2011 • NorStar M7310 Phone
1helpful
1answer

I have a norstar M7310 and have forgotten my vocemail password, leaving me unable to retrieve my messages ... Help !!
To reset your voice mail password,on press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
Read full answer
Oct 29, 2010 • NorStar Meridian M7310 Phone
0helpful
1answer

I have a Nortel 7316. I have tried an incorrect password one two many times and now it is "locked" and says "contact administrator". Boss has no idea how to gain access. Help?
To reset your voice mail password,on press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
Read full answer
Oct 15, 2010 • Nortel T7316E 2-Line Corded Phone
9helpful
6answers

I need to change our Auto Attendant message to remove the name of an employee that is no longer with us. I have tried Feature 983 but when I enter the recommended 120000 (we have 2 digit mailboxes) it says...
The best thing to do at this point is to reset the admin. password.
To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.

To reset your voice mail password, press feature 983 the screen should say log:
enter 120000 (default password)
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
Read full answer
Aug 13, 2010 • Nortel T7316E 2-Line Corded Phone
4helpful
2answers

How do I unlock a mailbox?
Reseting the password will unlock the mailbox.To reset your voice mail password, press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
Read full answer
Jul 13, 2010 • NorStar M7310 Corded Phone
2helpful
1answer

I have entered the wrong password too many times, and now I am locked out of my voicemail. We have a Norstar M7310 system
To reset your voice mail password,on press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
Read full answer
Apr 14, 2010 • NorStar M7310 Phone
1helpful
1answer

Need to delete unknown password how do i do this ?
To reset your voice mail password,on press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
Read full answer
Jan 04, 2010 • NorStar M7310 Corded Phone
3helpful
1answer

I am locked out of my voice mail how do i get it unlocked so i can check my voice mail?
To reset your voice mail password,on press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
Read full answer
Dec 30, 2009 • Nortel Meridian M7208 Corded Phone
0helpful
1answer

Cannot find how to change the password, I have forgotten my current one so as a result I cannot get to my voice mail
press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
Read full answer
Oct 15, 2009 • Nortel Meridian M3820 Corded Phone
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Nortel 7208, locked out of mailbox. Forgot password. tried 120000; says "locked out" can't get in. It is work phone need to get messages. Please help.

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