Question about Dell DJ MP3 Player

Firmware problem as soon as i start my dj mp3 15G and i am trying to get to the rescue mode by holding the play button, it does nothing, goes to rebuilt library i mean i can not format it,after it says firmware problem does anyone know what i should do??thank you

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.
Expert
55 Answers

If it is a firmware problem, your firmware is needed to boot up your mp3 corrrectly, unforuntately if it is a firmware problem your mp3 player so it is bricked.

Posted on Aug 25, 2007

1 Suggested Answer

Anonymous

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Instant Repair Help over the Phone

6ya.com

Save Time & Money by instantly connecting to...

Posted on Jan 02, 2017

Add Your Answer

Upload

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

1 Answer

Firmware error

Try going into rescue mode by pressing the Play button while inserting the end of a thin object such as a straightened paper clip into the reset at the same time, then hold the Play button until your Dell Pocket DJ turns on.
Scroll to "clean up" and select. This just defragments your players hard drive, you won't lose any data.
If that doesn't fix it try replacing the firmware. Download the most current firmware from Dell's support website. Scroll to and select "reload firmware" in rescue mode. Connect to pc with usb cable and power on player. Double click the firmware file on your pc and let it do it's thing. This won't affect your saved data either.
If neither of those work you may need to reformat the players hard drive. This will wipe out anything you had on the player. Scroll to and select "format all" while in rescue mode. Select "yes" then just watch the progress bar. Good luck!

Feb 17, 2010 | Dell DJ MP3 Player

1 Answer

Dell Digital Jukebox

The solution to many random problems is to simply reset your Dell DJ. This can be done by using a small, thin object (such as the tip of an ink pen) to press the reset button that is on the bottom-left side of the DJ. -or- Hold down the play/pause button while it's off, insert a paperclip into the reset button, take it out, and then let go of the play/pause. The DJ should open to a rescue mode, then run disc clean-up.

Aug 17, 2007 | Dell DJ MP3 Player

1 Answer

Dell dj is non functional

Hold play button while inserting a paperclip into reset opening on dell dj. Release paperclip while still holding play. Recovery mode should come up hopefully.

Dec 25, 2008 | Dell DJ MP3 Player

5 Answers

Mp3 stuck in rebuilding library mode

hello guys sorry to hear your problems i have same problems too. Ok first plug ur zen player (mines V PLUS.. heheh) to ur pc then hold play button then keep pressing the reset botton until it turns on RECOVERY MODE then select YES to all (clean up, format, reload firmware) then download the RECOVRY TOOLS at creative site install it then plug ur zen player and run the recovery tools (cross ur finger) hopes it works mine a big smile hehehe email me at [email protected] if it works..Gud Luck guys

May 18, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Dell dj gen 20

it is possible the the battery cable is unpluged

Mar 03, 2008 | Dell DJ MP3 Player

1 Answer

Dell dj gen 20

I would recommend you to get the firmware update...

http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R96127&formatcnt=1&libid=0&fileid=124571

let me know what the outcome is..

Jan 22, 2008 | Dell DJ MP3 Player

1 Answer

My Dell DJ MP3 Player' always in rescue mode V1.13.. what should i do??? even i press the reset botton in the bottom of my dell' it is still in recue mode...

Try puttin a thumbtack in the litle hole in the bottom n at the same time preess n hold the power button

Jan 07, 2008 | Dell DJ MP3 Player

1 Answer

My Dell DJ

there is a tiny hole on the bottom of the player this is a reset button. push a pin or something into the hole and hold it there for a few seconds to reset the player(you shouldn't lose anything from the hard drive)

Nov 13, 2007 | Dell DJ MP3 Player

1 Answer

Dell DJ won't reload or reboot

I would first suggest reformatting the DJ from Rescue Mode, and then try reloading the firmware from here: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R107735&SystemID=PDA_MP3_DJ_2&servicetag=&os=WW1&osl=en&deviceid=9420&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=1&libid=31&fileid=139674 If neither of those work, it may be time to look into some repair options. John Dell Customer Advocate

Aug 06, 2007 | Dell DJ MP3 Player

1 Answer

Dell DJ

hold switch? try holding play and do the reset. keep holding down play as the DJ starts up and you see rescue mode, select Disk Cleanup. Wait a few mins, the player will restart and you will see Rebuilding Library, hopefully it will work after. If no go, Its a hardware failure most likely, the only option is to call Dell for a free replacement, dont worry about their refurbish talk, there is a high chance you will get a brand new DJ. Warranty status?? Try charging through the wall AC if you've been trying the USB, or the other way around. It might be a bad battery that doesn't take a charge, especially if it turns on when plugged to the wall/USB. Good luck

May 16, 2006 | Dell DJ MP3 Player