Lexmark Z640 Printer only prints to 99% and then stops & needs to be closed. Unable to cancel document or delete. Can not print another document until the computer is restarted. How do I get it to print 100% so that I can print again? Can you please help. Need simple insructions if possible as not to sure of what to do other than basic things. Thanks
1. Browse to Start -> Run... and type in "NET STOP
SPOOLER" (this will stop the print spooler service)
2. Browse to your windows\system32\spool\PRINTERS\ folder
3. You should see files there ending in .SPL and .SHD created
around the time you tried to print - delete these files.
4. Browse to Start -> Run... and type in "NET START
SPOOLER" (this will restart the print spooler service)
5. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.
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