Question about Kenmore 13.7 cu. ft. / 388 liter Upright Freezer 23425

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Small upright freezer

Brown "stuff" collects around the back and side of the freezer. It is like a thick dust and I can vacuum it up but it continues to reappear after time. What causes this and is this a freezer problem? Thanks.

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Ronald Rousseau

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Sounds like dust from the air it shouldnt damnage freezor but make shure to clean the condensor every few months to make the freezor last longer its in the back behind the back cover

Posted on Aug 29, 2007

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Good Morning bigred140, thank you for allowing me to assist you!

From what you have described, it seems like you may be referring to the perimeter hot tube. It is normal to be warm to the touch; however, since it may feel hot to you, I would suggest verifying that you have the proper clearances around your refrigerator. You can refer to your owner's guide for those specifications. If you do not have an owner's guide, you can typically locate one on the manufacturer site.

If the clearance is fine, you may need to clean the condenser coils. As part of routine maintenance, you can remove the toe grille (located at the foot of your freezer) by unsnapping the sides and lifting outward towards you. Now, using an extended vacuum attachment and condenser cleaning brush, remove dust buildup from condenser coils on left side underneath freezer. Cleaning condenser coils typically resolves this issue.

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Good Afternoon Chuck, thank you for your inquiry! From what you have described, it seems like you may be referring to the perimeter hot tube. It is normal to be warm to the touch; however, since it may feel hot to you, I would suggest verifying that you have the proper clearances around the freezer. You can refer to your owner's guide for those specifications. If you do not have an owner's guide, you can download one at the manufacturer site.


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But, if clearance is fine and the condenser coils are free from dust and you are still feeling too much exterior heat, you may need to check with a local service tech to determine what else could be causing this issue.

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Unplug the unit while working on it and remove what can slide around be careful not to damage the works underneath, as dirt is the whole problem.

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the drain pipe you cleaned out has a p-trap that holds water. after awhile this trap will build up sludge and possibly freeze up. i recomend defrosting the drain pan again and try some way to forcfully flush hot water thru the drain. I use a turkey baster filled with water to do this. if the drain continues to freeze you may need to install a heat trap to keep drain from freezing.
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