Question about Kenmore 13.7 cu. ft. / 388 liter Upright Freezer 23425

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Small upright freezer

Brown "stuff" collects around the back and side of the freezer. It is like a thick dust and I can vacuum it up but it continues to reappear after time. What causes this and is this a freezer problem? Thanks.

Posted by msbooklady on

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Ronald Rousseau

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Sounds like dust from the air it shouldnt damnage freezor but make shure to clean the condensor every few months to make the freezor last longer its in the back behind the back cover

Posted on Aug 29, 2007

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Sides of upright freezer are very warm to the touch


Good Afternoon Chuck, thank you for your inquiry! From what you have described, it seems like you may be referring to the perimeter hot tube. It is normal to be warm to the touch; however, since it may feel hot to you, I would suggest verifying that you have the proper clearances around the freezer. You can refer to your owner's guide for those specifications. If you do not have an owner's guide, you can download one at the manufacturer site.


If the clearance is fine, you may need to clean the condenser coils. As part of routine maintenance, you can remove the toe grille (located at the foot of your refrigerator) by unsnapping the sides and lifting outward towards you. Now, using an extended vacuum attachment and condenser cleaning brush, remove dust buildup from condenser coils on left side underneath freezer. Cleaning condenser coils typically resolves this issue.


But, if clearance is fine and the condenser coils are free from dust and you are still feeling too much exterior heat, you may need to check with a local service tech to determine what else could be causing this issue.

Aug 21, 2013 | Frigidaire 20.3 Cu. Ft. Frost-Free Upright...

1 Answer

The freezer is running continuously and the sides are hot to the touch, while it is freezing inside. What can be wrong?


sounds like defrost timer is stuck check to see if there is a screw on it that you can manually turn with a screwdriver 1 or 2 clicks. maybe a lot of dust on the cooling fins also that can be vacuum. hope this helps

Jul 11, 2011 | Kenmore 20.3 cu. ft. / 575 liter Upright...

1 Answer

My wife called me home to a thawing freezer.The outside stuff was thawed and the temp was 40 inside.The sides were hot on the freezer and it is a 20 cubic foot upright that is 12 years old. have not had...


Check the fan down by the compressor to see if it's working . If not , it needs to be replaced .Also check the coils to make sure they are clean of dust , lint , etc... Is the fan inside the freezer working ? The hot sides are good . This means the compressor is working ( the " freon " attracts the heat inside the freezer , pulling it out , to make the freezer cold . The air flow over the sides , help dissapate the heat ) . Without the model number , I cant look up to see how the freezer is made .

Aug 20, 2009 | GE 203 cu. ft. General Electric Upright...

1 Answer

Kenmore upright freezer not cold enough to freeze


Sounds like a door seal that isn't sealing all the way around. That would be my first replacement. Is the unit level back to front and side to side? Is it really full of food?

Call your local appliance parts house and get a magnetic door seal first. They aren't that expensive. But make sure you do not have the freezer overloaded, which could account for the lack of that vacuum sound.

Finally, is self defost? Even if it is, a lot of times the vent on the bottom in the back gets packed with ice. If it is, remove the food and use a hairdryer, being carefull to unplug the freezer first. Melt all that ice and empty your overflow tray at the bottom underneath.

Good luck!

Mar 07, 2009 | Kenmore Freezer 20.3 cu. ft. Frost Free...

1 Answer

White Westinghouse upright freezer not cold enough.


Coils are probably underneath. remove the grille at the front (usually you just rotate it down to pull off) and then vaccum inside with a wand. If there aren't any coils there either, pull the machine out from the wall, and remove the lower panel from the back side. Inside you should find a fan next to a coil. Make sure that fan is working, and if it isn't make sure it is getting power.

Vacuum out as good as you can, and if you can use compressed air to blow it clean, even better (vacuum first because it will kick out a lot of dust).

If vacuuming the coils doesn't work, then you probably have a freon leakage problem, in which case it is probably not worth the cost of repair.

Mar 06, 2009 | Freezers

1 Answer

My freezer is hot!


It is normal for the freezer or fridge walls to be hot sometimes, some important points are to make sure that there is enough ventillation around the fridge/freezer, especcially the back, so that air can circulate around it freely. Also maybe just check that there hasn't been anything fallen down the back blocking the vent, and that there isn't a dust collection or anything. Otherwise as far as I know this is normal.

Aug 19, 2008 | Frigidaire 16.7 cu. ft. / 473 liter...

1 Answer

Fridge and Freezer running, but not getting cold.


make sure your fans are working. one is in freezer section,the other at back by your compressor.

Jan 06, 2008 | GE 16.7 cu. ft. / 473 liter Upright...

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