Question about Dell 3100cn Laser Printer

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My dell 3100cn won't print, even though it says the printer is ready

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Look inside of printer.see if something is pulled or unpluged. see if there is ink and paper inside.

Posted on Jun 21, 2013


6 Suggested Answers


6ya staff

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Posted on Jan 02, 2017



  • 1 Answer

SOURCE: Dell 3100cn Printer will not print

I had to actually change the settings in Microsoft Word to resolve this problem.

If you go to page setup > paper source > there should be lists for "first page" and "other pages".

You can set this to "as per printer settings" and hopefully it should work.


Posted on Jul 11, 2008


Starnley Johnwells

  • 1031 Answers

SOURCE: How do I turn on my RAM disk? (Dell 3100cn)

the print job may be too large for the available printer memory.

Your choices are one of the following:

Press to clear the message, cancel the current print job, and conduct the next print job, if any.

· Press Cancel to cancel the current print job.

· Press Menu to open the Stored Print and delete the current job.

To avoid this error in the future, do the following:

· Reduce the number of print pages such as splitting the print data.

· Increase free memory space by deleting unnecessary data in the RAM disk.

As for the RAM disk:
When you send a job to the printer, you can specify in the driver that you want the printer to hold the job in memory.

Whenyou are ready to print the job, you must go to the printer and use theoperator panel menus to identify which job in the memory you want toprint. You can use this function to print a confidential job (SecurePrint), or verify one copy before printing additional copies (ProofPrint).

NOTE: The printer holds the job until you delete it byusing the operator panel or you turn off the printer. (This is the RAMdisk)

NOTE: Print and Hold functions require a minimum of 320 MBavailable printer memory. Also, you need to configure the RAM disksettings on either the OPERATOR PANEL OR THE PRINTER DRIVER.

NOTE: Depending on the documents, its job may be too big for the available memory. In this case, an error occurs.
RAM disk is an option for that printer, but most users do not have thatoption, and if you accessed the menu for the 3100 on most of themachines in use you would receive that same error.

Although the printer itself shows " ready to print", this does not meanthat your computer is communicating with the printer. In Fact, thatmessage would show up even if you did not have it attached to anycomputer, as long as it was turned on and passed the self test.

More then likely the problem lies within the computer, NOT the printer.

To test the printers functionality, try printing a menu item, from the"reports" menu. Select either the printer settings, or the PCL Fontsreport. When selected, the printer should print which ever report youselected.

One thing you may want to check is to see if there are any print jobs "locked up " in the print spooler on your computer, and also make surethat the printer is not set to "work offline".

To do this, open the control panel, go to your "printers" folder, then double click on your printer.
This will open up the printer information for that printer. If there are any jobs in the print queue, they will show up here.

if there are any print jobs stacked up, usually it is the top job thathad a problem and is "stuck". This will prevent any job sent after thatto be held, pending release of that one.

single click the top job and either restart the job, or delete it.

Also, make sure that the printer is not set to work offline by clickingon "printer" from the menu and ensure that work offline is not checked.

Take this link and print it out. It will help you later when you get "other" error messages.

Posted on Sep 18, 2009

Daniel S

Daniel Scott

  • 4323 Answers

SOURCE: We are getting error code 004-332 Restart Printer


This error code on Dell 3100CN occurs when toner cartridges are not seated properly and/or are not properly locked in. Turn off the printer and unplug it. Now, you need to open the front door and pull out the drum. Try moving the carousel and check if it moves freely. While moving the carousel back and forth try adjusting the cartridges. try to unlock the cartridges and lock them again.

Now turn off the printer and turn it on after 1-2 min.s.

Daniel Scott

Posted on Jun 24, 2010



  • 268 Answers

SOURCE: 3100cn Laser Printer: dell 3100cn service manual...


This link will take you to a site where you can download the manual for your machine. You will the link on the right side of the page.

Hope this helps.

Posted on Aug 04, 2010

SOURCE: i have dell printer 3100cn showing 004-321 and

You're having a problem with your drum unit. You need to start by getting yourself a new drum unit. Then remove the drum. turn the printer off and on. when it asks for the drum, install the new one. if that does not help, call support (1-877-459-7298) and they will probably replace the drum.
You can also check the Dell tech article here for more assistance:

Hope this response helps you out.
Best of luck!
I strive for '4 Thumbs Up'! If I've assisted you, I'd greatly appreciate you taking the time to provide me with a favorable rating. Thanks so much!

Posted on Jun 22, 2011

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Please check the mention below option

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I have a dell 3100cn that will not print as it continually states "replace cartridge". After replace cartridge plus many time reboot, it is not working. Any idea and suggestion?

There could be a problem with either the software or the driver of the printer.

1)Try reinstalling the printer to see if that works

2)Make sure the driver is up to date.

You can check online for drivers by accessing the device manager.

Start -> Control Panel -> System -> Hardware (Tab) -> Device Manager

If any icons are yellow and have an exclamation mark try right clicking it and clicking update driver. If you read the next steps they will guide you through.

3) If after these steps it is still not working correctly, you can phone dell at their toll free number, have your printers serial number ready so that they can help you even faster. Sometimes the call can take awhile but just be patient.

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Dell printers are junk. But you have put a lot of money into this thing. Check the alignment of the black drum, could be that something is keeping if off track a little bit.

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1 Answer

My Dell 3100cn prints dark on one side of the paper. The "roller" that the ink "dust" sits on is only collecting "dust" on one side. Can you tell me how to fix this?

take the toner out and shake it. even distribution is require for the print to come out even. if that doesn't work then it is time to get a new toner.
clen the roller and the heating element. make sure the heater element is cool.

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1 Answer

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this implies that you need to restart the printer again. However, do check to see if toner cartridges are seated in the proper position. Also ensure that they have been locked in. This is an error commonly associated with the Dell 3100cn laser printer.

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