Unable to Get Connectivity

Wireless Adapter Installation

A. Install the software.

Note: Firewall and anti-spyware need to be disabled. They sometimes treat software installation as a behavior of a spyware and therefore will prevent installation.

Windows XP:

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter Resource CD into your CD-ROM drive. The CD main page shown at the right will then load.
3. Click the Install Driver & Utility.
4. Please make sure that you follow the Install Shield Wizard steps. Click Finish when done and turn off your computer.

Windows 2000/ME/Win98SE:

Note: Windows 2000 may require you to be logged on with administrator rights.

1. Please power on your computer. Allow the operating system to boot up completely and log in as needed.
2. Insert the NETGEAR adapter resource CD into your CD-ROM drive. The setup page will then load.
3. Afterwards, click on the Install Driver & Utility link.
4. Make sure to follow the Install Shield Wizard steps, and click Finish when done to restart your computer.

B. Install the adapter.

Windows XP:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Please insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. When the Found New Hardware Wizard displays, please click on Next and then follow the prompt. If you are prompted with a Windows XP Logo testing message, just click on Continue Anyway.
5. After the installation completes, click Finish to close the wizard.

Windows 2000/ME/Win98SE:

1. Please make sure that you shut down the PC first and then remove the power cord.
2. Insert the NETGEAR adapter into the available expansion slot.

Note: If you have PCI adapter, connect the antenna to the adapter, making sure the antenna is in the upright position.

3. Reconnect the power cord and reboot the computer.
4. On the Found New Hardware Wizard, click on Next, then follow the prompt to proceed.
5. After the installation completes, click Finish to close the wizard. Please make sure that you can see the NETGEAR icon located at the lower right portion of your computer screen.

Note: If Windows displays Digital Signature Not Found warning, click Yes to continue.

C. Configure the NETGEAR adapter.

1. Please Double click on the NETGEAR icon on the right lower end portion of your computer.

Note: If you do not see the icon, click on Start and go to Programs. Locate the NETGEAR Utility and click on the NETGEAR Smart Configuration Utility.

2. Click on the Networks tab.
3. Click on the Scan button.
4. Select the Network Name or SSID of your wireless network.
5. Click on the Connect button.
6. You will be directed to the Settings tab.
7. Type a name for the Profile.
8. The Network Name (SSID) will be the same with your wireless network.
9. Make sure that the Network Type is set to Access Point (Infrastructure).
10. Select the Security that you are using on your wireless router.
11. Click on Save Profile.
12. Click on the Apply button.

Enabling Wireless Zero Configuration Utility

1. Please click on Start, Run and type in services.msc and click on OK.
2. Scroll down and look for Wireless Zero Configuration. Right click on it and click on Start.
3. Right click on Wireless Zero Configuration again and click on Properties.
4. Under the General tab, set the Start up Type to Automatic and Service Status to Started. Then, click on Apply and OK.