Error Message When the set comes on it states the TV will shut down in a few seconds because the airflow is blocked. There is no blockage and the lamp door is secure. The TV is 3 1/2 months old. Some direction and advice would be appreciated.

Anonymous Mar 11, 2008

tv is one week old. error message says fan is blocked & it will shut down. nothing is blocking the lamp or the fan.

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. Set shuts off after displaying the message "TV will shut down in a few seconds. Please check if the air flow is blocked." After shutdown, it may have a yellow status LED, self diagnostics indicates error code 38. To repair, replace the Lamp Thermal Sensor with the new version, part # 299P313010A. The sensor is located on the Lamp Cartridge Housing. See Service Tip VS-72B. Under rare circumstances, when a replacement thermal sensor is not available, refer to the original Service Tip, VS-72 (page 2 and 3 of VS-72B) If error 3-4 then this maybe problem:. Check to see if the lamp is on when the unit is off (in standby) if it is components on the Power PWB... K9A20 and/or K9A21 are shorted. Also, R9A02 may be open. Possible side effects ... deformed lamp exhaust duct and damaged lamp. Replace PWB-POWER part # 934C228003 and if necessary, Lamp part # 915P049010, Lamp Exhaust Duct part # 642B155010, and/or Lamp Exhaust Duct Cover part # 642B156010. See Service Tip VS-73 2. If the lamp never lights suspect the Lamp part # 915P049010

Posted on Aug 22, 2007

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