Disc tray After pressing eject button to load disc the tray does not come out although 'open is indicated on the display. Help!

What is the model number of your DVD player? You may try power resetting the unit and check if it helps. To power reset, turn OFF the DVD player and unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray.

Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models as DISC1 is not available on all DVD players.

If this does not work and if the DVD player has DISPLAY and PREV buttons, press and hold the DISPLAY+PREV buttons for two seconds to unlock the drawer.
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FOR SONY PLAYER's

This issue may occur if the disc is damaged or if the disc was not inserted properly into the Blu-ray Disc® player. Follow the steps below to open the disc tray and eject the disc.

1. Turn off the Blu-ray Disc player.
2. Disconnect the power cord (mains lead) or AC adapter.
3. Allow the disc player to remain without power for 30 seconds.
4. While pressing the OPEN/CLOSE button located on the front of the disc player, reconnect the power cord.
   IMPORTANT: For some Blu-ray Disc Home Theater models it is necessary to press and hold the OPEN/CLOSE andPLAY buttons simultaneously, then reconnect the power cord.
   NOTE: This step may require the assistance of a second person.
   
5. After reconnecting the power cord, when the tray opens, release the OPEN/CLOSE button.
6. Remove the disc.
7. If necessary, disconnect and then reconnect the power cord to recover the player.

The Blue Ray is just like a CD or DVD player.
If you have a disk in the unit and it will not eject through your my computer, find a paper clip and streghten it to about one inch.
On the face of the player, you will find a small hole. Insert the paper clip in the hole until you find the step. Bush forward and the door should open.

The disc tray does not eject when the OPEN/CLOSE button is pressed. Solution
Follow the steps below to troubleshoot this issue.

IMPORTANT: The disc tray will not open while a disc is loading; this is normal operation. If this is the case, wait until the disc is finished loading before pressing the OPEN/CLOSE button to open the disc tray.

1. Make sure the disc tray is not locked; if necessary,
2. Perform a power reset.
   1. Press and hold the POWER button for 10 seconds until the BD player turns off.
   2. After the BD player turns off, press the POWER button again to turn it back on.
3. Attempt to open the disc tray by pressing the OPEN/CLOSE button on the front of the BD player.
4. If the disc tray still does not open and a disc is stuck inside, follow the steps below to force the disc tray to eject:
   1. Turn off the BD player.
   2. Turn the BD player back on.
   3. Immediately after POWER ON is displayed, press the STOP button on the front of the player. IMPORTANT: Only use the STOP button on the front of the BD player. The remote control cannot be used for this operation.
      NOTES:
      
      • The disc tray should eject and the BD player will turn off. If it does not eject, repeat steps A-C.
      • It may be necessary to press the STOP button in step C two or three times.

If the issue is still unresolved, service may be required

Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.

• Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
• If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.

If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray

1. Gently move the tray up and down, and then from side to side.
   
2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.

Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.



If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray

1. Gently move the tray up and down, and then from side to side.
2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

hello Setting the disc ejection lock
You can lock the disc tray to prevent the disc form
being ejected.
When the main unit is turned off, hold down the STOP
key at the front panel for 5 seconds
If you attempt to open the disc tray by pressing
OPEN/CLOSE key, the disc tray does not open and
“LOCKED” appears in the display window.
To cancel the disc ejection lock, hold down the STOP
key at the front panel for 5 seconds again when the
main unit is turned off.
“UNLOCKED” is displayed in the display window.
Note:
Before the main unit is turned off, DVD/CD function
should be selected.

the disc is probably stuck out of the tray and stopping it from opening. unplug, and you should be able to pry open the front case and pull the tray out.

with the unit off press and hold the stop button and the eject button.

In order to open the disc tray.apply one of the following solutions;
--- Turn off the DVD player. Unplug the power cord from the AC outlet for 30 seconds.
Plug the power cord back into the AC outlet. Try to open the disc tray.
--- If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.
--- If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons ,
--- If the disc tray still does not open simultaneously press the RETURN + ENTER+ POWER buttons.
If the problem is still unresolved, a service may be required.
good luck...

Look on the bottom of the unit. There is a hole with the letters ex and op. Shine a light in the hole and you will see a white plastic object with a slot for a slot screwdriver. You can turn this either way but be careful. If you feel resistance and the object does not turn, turn the other direction and the unit will open. Remember if the disc loaded the clamping of the disc is in place so you must turn it the proper way to let the current disc loose hence the op and the ex. Op is open. Ex is exchange.

JC