Question about RIM BlackBerry 8700g Smartphone

3 Answers

BlackBerry 8700g Won't Switch On

I dropped my BlackBerry 8700g. The screen went blank. I switched it off and tried to switch on again, but no luck. I tried a soft reset (Alt+Cap+Del), but again no luck. I removed and re-inserted the battery; the LED lights up RED for a few seconds and then goes off. Still it does not switch on. I tried a hard reset; again still does not switch on. If I do a soft reset, the LED comes on for a few seconds and then goes off. Any assistance would be appreciated.

Posted by WorzelG on

  • 8 more comments 
  • AMAN KIRTI
    AMAN KIRTI Jan 04, 2008

    hi ihav bb8700g i hav installed a theame from internet after that my phone is not getting on can anyone has an idea to solve this prob.


  • Anonymous Jul 21, 2008

    never dropped my phoe but it went completely dead on me and now it wont charge back up

  • Fudgee Aug 08, 2008

    I downloaded software from the internet and got a message with option to reboot, which Iselected(nothing unusual) then i get the grey screen with "JVN" error 102 and the "reset" option. Selecting reset has the same result. Have tried removing the battery but same screen appears.



    I have never been able to link the device to my laptop although I have installed the software.



    Supplier indicates the phone needs to be sent to RIM in Canada - I am in South Africa, Africa!!!!!!!!!!!!!!!!

  • kristy_nil Aug 16, 2008

    I have a Blackberry Curve and dropped my phone (not hard and in a plastic case), but now there's a white screen. I tried to shut the phone off with the end button and do a soft resent, but nothing. Help!

  • jaimegomar Sep 05, 2008

    error 102

  • srinivasan23 Sep 11, 2008

    8700g Won't Switch On

  • eritonshehu Oct 02, 2008

    i have the same problem

  • Bola Nov 28, 2008

    I have the same problem - i dropped my phone and screen does not swicth on, although the LED lights up red for a few seconds. The phone is on, cos it rings when a call comes through, any help????

  • Anonymous Dec 06, 2008

    same thing, dropped my 8700g in a parking lot and pieces flew in different directions and I knew exactly what I was in for...the screen goes white when I try and make it work, I put in the battery and I get (random and inconsistent) patterns of flashing lights, some red, some yellow (like the battery low light)


    unbelievably frustrating, I had a similar problem about a month ago where I dropped it and through a random process of plugging it in and taking the battery in and out i was able to fix it. totally pissed at the moment.

  • Anonymous Jan 15, 2009

    BB8700 frooze , then I switched it off and on - blank screen. Then off-and on again (battery out) and then: nothing. Just the red light that switches on when I put the battery back in. Nothing else.

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Anonymous

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  • 32 Answers

Please try to conect using active sync. see if it detects anything.

Posted on Aug 25, 2007

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Usually when these symptoms occur after a drop it indicates the hardware is damaged. You could try to wipe and reload the operating system, but it is more than like damaged and in need of repair. I have seen that happen a lot after the device is dropped.

Posted on Oct 06, 2008

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  • 46 Answers

Try going to options>advacnced options>applications> select app>edit permissions> set all to allow> reset battery> cehck themes again

Posted on Feb 11, 2008

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natas123

natalie trahan

  • 46 Answers

SOURCE: BlackBerry 8700g

It seems like its broke and dropping is not under manufacturers warranty either.

Posted on Feb 11, 2008

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Blackberry bold 9000 rebooting solution


If your BlackBerry Bold 9000 series device is frozen or not responding, you will probably want to reset the unit. Here are the different types of resets that can be perfomed in the order they should be tried.
Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE.
Double-Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE . The screen will go blank for a few seconds. When the screen comes back on, immediately press ALT + RIGHT SHIFT(CAP) + DELETE again.
Hard Reset
If none of the above works, pull the battery out of the unit for a few seconds, then reinsert it.

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Tip

How to reset your Blackberry


Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer.

Performing a double-soft reset stops all applications on the BlackBerry device and is nearly the equivalent of a hard reset. Timing however is critical. Perform a soft reset by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen is no longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You should then see another blank screen followed by an hour glass.

The first step in troubleshooting a networ, software or hardware error is often to perform a hard reset. With Java® based devices, this is accomplished by removing the battery, while the BlackBerry device is powered on. Hold the battery out for about 30 seconds, and replace. The BlackBerry device will reboot.

on Apr 17, 2010 | Cell Phones

2 Answers

I locked my phone. Every time I unlock it I would have to put my password in. I put my password in, and it said incorrect. I know it was correct, I don't forget my password. So I kept trying it and trying...


You will need to reset the phone for everything to return to normal. I would advice you perform a double soft reset, though it is a bit tactical. Performinga SOFT reset on the BlackBerry device Performing a soft reset stops allapplications on the BlackBerry device by pressing the ALT+RIGHTSHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between theBlackBerry device and the computer.

Performinga DOUBLE-SOFT reset on the BlackBerry device Performing a double-soft reset stopsall applications on the BlackBerry device and is nearly the equivalent of ahard reset. Timing however is critical. Perform a soft reset by pressing theALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen isno longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You shouldthen see another blank screen followed by an hour glass. HOPE THESE HELPED

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My bb is getting rebooting


If your BlackBerry Bold 9000 series device is frozen, rebooting or not responding, you will probably want to reset the unit. Here are the different types of resets that can be performed in the order they should be tried.

Remember your data will we wiped. So make a backup.

Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE.

Double-Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE . The screen will go blank for a few seconds. When the screen comes back on, immediately press ALT + RIGHT SHIFT(CAP) + DELETE again.

Hard Reset
If none of the above works, pull the battery out of the unit for a few seconds, then reinsert it.

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My blackberry torch just suddenly stop working the screen after 7days from my purchase date the screen turned to black while i can see the keyboard has lights.


It may be locked up. Take the battery out for about a minute and then put it back in. If it boots up and works you are fixed. If that doesn't work there are other resets:
Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE.
Double-Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE . The screen will go blank for a few seconds. When the screen comes back on, immediately press ALT + RIGHT SHIFT(CAP) + DELETE again.

If none of that works a data wipe and reset is indicated:

1. From the home screen, press the Menu button.
2. Select Options.
3. Select Security Options.
4. Select Security Wipe.
5. Check the items you wish to wipe.
6. Type blackberry in the box.
7. Select Wipe.

Follow the instructions.

If that doesn't work its fried and I hope its still under warranty

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1 Answer

Blackberry goes to rest over and over


Try soft reset, hold down ALT+RIGHT SHIFT(CAP)+DELETE simultaneously for a couple of seconds until you get a blank screen. Power on and off and you should be ok.

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Need to get back a default software/application but how?


Resetting the BlackBerry device is a useful way to resolve issues and is usually the first step in troubleshooting the BlackBerry device. Knowing the differences between a hard, soft, double-soft, and master reset ensures that the correct troubleshooting method has been chosen. Note: Backup all applications before resetting the BlackBerry device using the Backup and Restore tool on the BlackBerry Desktop Manager.

Please follow the below steps or resetting

Performing a SOFT reset on the BlackBerry device Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer.
Note: This does not apply to the BlackBerry® Pearl™ smartphone.
Performing a DOUBLE-SOFT reset on the BlackBerry device Performing a double-soft reset stops all applications on the BlackBerry device and is nearly the equivalent of a hard reset. Timing however is critical. Perform a soft reset by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen is no longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You should then see another blank screen followed by an hour glass.
Note: This does not apply to the BlackBerry® Pearl™ smartphone.

If you liked my response Please do Rate this solution.

Thanks :)

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1 Answer

On my screen it keeps saying Organizing call logs


Try to reset using the doing these firstly just the soft reset if that doesn't solve the issue complete all these steps.

Perform a soft reset by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen is no longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You should then see another blank screen followed by an hour glass

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BlackBerry 8700g


It seems like its broke and dropping is not under manufacturers warranty either.

Feb 10, 2008 | RIM BlackBerry 8700g Smartphone

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