Unable to download

If your photos are stored on the memory card, then removethe memory card from the camera and insert it into an USB memory card reader.Connect this USB memory card reader and memory card into the USB port of yourworking computer. Your computer will see this as an USB Mass Storage Device oran external storage device; you can then open the folder on the memory card andcopy the photos to your computer.Memory card reader is a handy device and is inexpensive. Youcan copy photos from other cameras and you can also download photos off yourmemory card to someone else's computer without the need of installing anyprograms.

Are you certain that you have sufficient battery charge?

Are you saying that on the same card, you are able to view other pictures you took but new pictures appear black? (or is this happening on different cards?)

Hi Brian,
Try this, it may work.It will tell you whether or not it is the Camera or the Software.
Your camera, as far as the computer itself and Windows XP is concerned is a 'DRIVE'.
Try the following steps:
0 Go to the desktop of the computer and in a blank spot right click the mouse and using the
menu CREATE A NEW FOLDER ON THE DESKTOP. LABEL IT "EMERSON PHOTO TEST"
1 Unplug the camera from the computer
2 Un-install the software.
3 If there are no pictures in the camera. Shoot some.
4 Turn the camera OFF.
5 While the camera is OFF, connect the it to the computer using it's cable.
6 Turn the camera ON (you should hear two musical notes telling you that it is connected.
7 Set the camera to the view mode as though your were looking at pictures on the screen on the camera back
8 There should appear a box on the screen. The first item in the box should be highlighted.
It will say "Copy pictures to a folder on my computer using Microsoft Scanner and Camera Wizard" Click on that.
9 Follow each step of the wizard and deposit all of the pictures into the folder " Emerson Photo Test" Don't Erase the photos from the camera if it asks you.
10 Shut off the camera and disconnect it
11 Open up the folder on the desktop. At the top of the folder on the right select files view to Thumbnails.
If your cable and camera are OK, the photos will be there.
12 To Test PhotoImpressions5, to see if it will view the photos without crashing your computer.
Reinstall it and open the folder on the desktop.
One additional thing. If your Windows XP is not fully up to date, you should download The Service Packs and install them until you get to Service Pack 3.
To check which service pack you have now, if any, go to My Computer" and view "System Information" it will tell you which Service Pack you have.
I hope this helps,
Best Regards,
Mark

Try using a separate card reader to download your pictures.

Well, you don't say what camera you are using but all the data is included with the picture as "metadata". This can be opened by many photo editing programs simply by right-clicking and choosing info.

Copy the existing photos on to your PC, switch off the camera. Remove the SD card and format the SD-card using a SD-card reader, this will clear all the card contents. Now try using it in your Camera again. Ideally, you should be able to save photos on this SD card. Other way would be to insert another SD card into your camera and click photos and check whether those photos are being saved into the SD card(this can be done using display option in your digicam.)

Its common problem in canon cameras and I have solution. please let me know if you didn't find in chat.

Do you have a photo program installed? You should be able to see you photos just by clicking on the drive that the camera is connected to. You can change what you see under the view menu in the toolbar. You did install the camera software, correct?

Have you tried Picasa? Free from Google. Does your PC see it as a drive? Are there proprietary drivers for the camera? Try using a USB hub instead of the USB ports on the PC.