I've had my Motorola E815 for about a year now and somethings happened to it where I can't charge it using the phone charger. I'm sure some of the pins connecting the charger slot on the bottom of the phone have been broken off of the circuit board. Now I'm unable to charge it and desperately looking for another way to charge it, or for a separate lithium ion battery charger which charges on the battery itself.
If anyone knows a solution to my problem or knows where I can get a battery charger that doesn't hook up to the phone through the 3 pin slot, I'd greatly appreciate it.
The E815 has a very poor design on the charger port. The cleaning that Solution #1 referred to is that Verizon cleans the contacts of both the phone and the charger using rubbing alcohol on a toothbrush to clean both the phone contacts and the charger contacts. I have to do this once a week or so to keep my phone charging. The rubbing alcohol dries quickly and will not harm the phone.
Motorola has changed the charging ports on the newer phones because they recognize that they have a problem with this design. I have also turned in my phone to Verizon (twice) for a replacement. If you replace the phone be careful to record ALL your contacts because when Verizon transfers your contacts from the old to the new phone the speed dial numbers all get messed up because they start their numbering differently than you had it. I am still repairing my speed dial numbers. Hope this helps.
I had the same problem but for some reason was able to use one of those Energizer battery chargers but no others!! I took it to Verizon and they cleaned the pins. Try using a toothbrush to clean it. That worked for awile then stopped. I took it to them againa and since it was still under warranty, they gave me a new one!
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This is a normal occurrence for this model. If you buy a new charger it should charge. This model has the old style of charging port. Whenever this happens to my phone, I buy a new charger and the problem is fixed.
Your charger is faulty. If your phone is able to charge off of other sources (computer, car charger, another wall charger) Then, the charger needs to be replaced. Some mobile companies have a 90 warranty on accessories like the charger and battery. Then the mobile manufacture (Motorola) has a 1 year warranty on the charge and battery. I would check on that, and get those replaced.
Leave it on charger on a while. And then turn on.
If no luck try to open and clean it inside.
If than is not enough phone have not contact with power.
That is usually for old phones just don't turning on.
Your mobile phone is infected with a virus if you mobile phone is under warrenty claim it or see how to format you mobile phone which will roll back your mobile phone to factory setting this happens when some one use the bluetooth to recive file from untrusted phone or infected phone etc
Same thing today. Can't get it to turn on, charge or anything. I was warned not to get this phone by Alltel, that there was major problems with it, they even showed me a memo sent around to all dealers. That due to all the problems with the phone that it would be cheaper to replace/try to repair...then recall.
I heard that newer versions of this phone are better, minw has been ok until now...mfg.date 2/07...
quit using car charger it tells it is full when u know its not i bet it shows full charge even though u know its not play around with a video or the web it will decrease battery indicator then hook it up let me know if that worked cuz thats what i do and it works
you need to try and get into the boot loader to see if you can flex/flash it from there. a new flex should solve the problem, unless there is physical or water damage to it.
It could also be a defective battery. Are you positive the battery works?
Did you do any kind of upgrade on the phone? played with it's firmware?
On flashing - http://wiki.howardforums.com/motorola/index.php/How_to_flash_with_RSD_lite
Flexing is done the same way