There is a small clear plastic sheet that is suppose to be in front of the black friction pad in the paper tray. if that sheet is under the pad instead of in front of it you will get this error.
There is a paper weight selector in the front left of the tray. Be sure it is set to .7 if you are using standard paper. Mine seems to work now.
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Same thing. The paper tray will not pick up or will just start to pick up and says there is an error. The Bypass Tray works fine but is a pain to have to use.
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