Question about Toshiba DKT-2010H Corded Phone

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Switch unable to transfer calls to extension

Hi, Anyone able to help?! The Switch cannot transfer calls to one extension in office. The extension can make calls and listen to voicemails but nothing can be put through to it! Very annoying so please help!!
Thanks.

Posted by cdelahunty on

  • Carl Navarro
    Carl Navarro May 11, 2010

    In my limited knowledge of Strategy voice mail, there is a command to block transfers. It may be changeable from the extension alone as part of the options, or the administrator may have to fix it.



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Anonymous

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Check the extn number izzit the correct number
try use that phone call to displayed phone to c wat the extn number

Posted on May 31, 2009

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george peters

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  • Toshiba Master
  • 860 Answers

Sounds like the station is in do not disturb mode.Internal, external and transfered calls do not ring but the station can still make calls. there should be a lit button on the set maybe marked do not disturb or DND. press the button again to turn the led off. hope that helps

Posted on Mar 24, 2009

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