Question about Moen & One Handle Tub & Shower Faucet

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Handle will not turn water off

Just installed the Moen shower faucet and the water will not turn off. The valve stem just rotates 360's.

Posted by Mike Giles on

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1 Answer

ebaypolenz

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  • 115 Answers

Single cartridge? pull old one, flush some water through empty valve then install new cartridge. once installed, make sure the horseshoe clip is properly inserted to keep the stem in. once the clip is in right, there is a chrome tube with a ridge that slides over the barrel and the clip. the ridge acts as the stop for the handle. also make sure there are stops inside back of handle to hit the ridge on the chrome tube. the plastic inside the handle may break off allowing the handle to spin. the stem unit/cart may also be installed 180 degrees out of place. pull the lock clip and use the remover tool that came with new cart to rotate it 180 degrees with water supply turned off.

Posted on Jul 22, 2013

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5 Related Answers

Mike

  • 4369 Answers

SOURCE: leaking shower/tub faucet, looking for replacement

Call Moen directly. They will ship what you need to your door, for free.

Posted on Sep 18, 2010

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Anonymous

  • 1605 Answers

SOURCE: shower head leaks water when water is turned on

take out the cartridge from the fixture and make sure it has all of the "O" rings and stoppers.
look at the instruction again, make sue you are installing it the right side up. if all that, the shower still leak, then you need to talk to the place you brought the fixture, it may have a defective cartridge.

Posted on Jan 13, 2009

Bill Johnson

  • 306 Answers

SOURCE: Moen Single Handle Shower Faucet leak...

the cartridge if defective,replace it and your leak will stop.

Posted on Jul 24, 2009

David Burk

  • 49 Answers

SOURCE: Moen shower/tub faucet

hi... yes that's a very common issue with moen "cartridges" -- it's very simple to fix..... grasp the handle and give it a gentle tug upwards when the water is on... if it retracts again, pull the handle out again and tug again but this time a bit harder. Not sure what causes this on new cartridges but it will fix your issue.

Posted on Sep 03, 2009

Anonymous

  • 155 Answers

SOURCE: no cold water from Moen 2253 tub/shower valve,

Here is a quick check to see if the cartridge may be at fault allowing the cold and hot to mix. Turn off the hot water supply, with hot water supply off turn faucet on. Turn to the hot and cold sides, If you have only cold water then your faucet cartridge is at fault or the cartridge housing is worn. Shut all supply valves and remove cartridge and inspect housing for signs of wear. If wear is visible a new shower valve is needes. If none visible replace cartridge. I have included a link of a PDF file an exploded parts list. I hope this helps in solving your problem. Please rate if the answer helps in any way. Good Luck and have a great week. Jeff

Posted on Apr 05, 2010

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Very difficult to pull faucet handle out to turn on in shower installation


the cartridge heeds to be replaced. It sounds like you have a moen shower valve. turning the stem on this cartridge will only reverse hot and cold. it will not fix your problem.

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My Moen Tub and Shower have water coming out of both the tub and shower when I turn on the tub.


Take the handle back off and rotate the stem one half turn clockwise and put the handle back on.
You'll be good to go!

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Remove handle to gain acess to the temperature limit stop. Remove handle and pull out handle adapter kit and next there is a dail that can be adjusted to control the water to balance the temp. It could have been installed wrong, pay attention to where it is now and pull it back to it disengages out of the stem and move it counter clockwise a little and reinstall. Put handle on and test water for correct movement.

Go to link below for a part's diagram if needed.

TO ORDER PARTS CALL: 1-800-465-6130
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How do you turn off the moen 82691 shower valve when new.


The stem in faucet may be in faucet upside down . you can try taking handle off remove nut that holds stem take it out make sure
you turn water off before doing this.

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We installed two new single handle shower faucets with both hot and cold supply lines pressurized to each of the faucets. The problem is that no hot water will come out of either faucets. Their seems to be...


Sounds like the valve is defective. The supply to the stems was not bored out at the factory giving you a valve that is essentially pretty on the outside and solid on the inside. To test it, uninstall the valve. Remove the stems. Then try running a pipe cleaner though the valve from the supply side and see if it stops before the stem.

Aug 15, 2009 | Moen & One Handle Tub & Shower Faucet

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Hot and cold backwards on a moen shower faucet


tun off the water.
unscrew teh allen screw under neath the handle. pull out hteh handle. undo the wall plate and gain access to the cartridge in the handle body. turn the artridge around 180 degree and reisntall all parts.

Apr 06, 2009 | Moen 3175 Legend One Handle Shower Faucet...

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There is a thin stream of water coming out from under the shower handle of my washer-type faucet whether the shower is on or off. What is the problem and how can I fix this please?


Turn off the water, remove the handle, escuchion, and stem.
Replace all washers/O-rings. If it is a plastic stem, replace the stem.

The seals are worn, allowing water to pass by.

On some really old valves, the actual metal walls of the valve eventually get worn, and washer replacement does not completely solve the problem, or last long. In that event, replacing the valve is about the only option.

Jan 19, 2009 | Moen 2919 Chateau Two Handle Tub and...

1 Answer

Stem Valve is frozen on my 3175 Legend.


Here is a possible solution for you. First go out and buy a Moen cartridge puller tool like this:

5b0f4de.jpg

Next follow these steps:

  1. Turn off the water to the valve.
  2. Install puller and rotate cartridge several times.
  3. Gently pull on cartridge while slowly turning.
This should work. If the center of the valve pulls out continue below with these suggestions:

  1. Remove center piece from tool.
  2. Place the brass feral to the end of the tool as shown.
  3. Insert this part of the tool into the valve all the way as far as it can go.
  4. Turn the tool until you hear a click or tool feels like it turns the valve.
  5. Pull on the tool gently while turning.
This should get the job done.

Also here is some information for you about your valve:

Moen 3175


Hope this helps and please rate this suggestion.

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1 Answer

Moen Bath Tub Faucet


Hi varn4620,

I'm Harvey the Master Plumber.

Your question is: You had to replace the faucet in the tub due to a broken plastic piece in valve stem. Bought a Moen ripped the wall out and put new faucet in. Went good untill we turned the water on and the shower rained on us. Tightened everything you could find to tighten .Every time the water is turned on the shower rains. Can this be fixed or is the faucet broken?

Is this new faudet a single handle? If so I"ve had this experience also. Most of the time it's because the guts were not lined up properly at the factory. You may have to play with it a bit.
Turn off the water and take the handle off and remove the sleave, remove and rotate the guts. Try 90' at a time. Turn water on to try it. Useually one of the other 3 positions will be right. The correct position is there, but it may take time to find it.

Feel free contact me again!
Please give me a rating here at fixya before you sign off
Thank you,
Harvey your Master Plumber

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