Question about Sony Handycam DCR-TRV350 Digital Camcorder

Sony 700X digital handycam

When I turn on my video camera first there is a message Sony Infolithium System, and then instead of being able to record or standby, I get a yellow triangle in the centre of the picture and a message at top right C:31:23 There is also a hand at left showing to the right. Thank you Antonis Antoniou

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Solution 1: Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times. solution 2: Turn off the camcorder. Remove the battery or disconnect the AC power adapter for 60 seconds. Insert the battery or reconnect the AC adapter. Turn on the camcorder. If the error message appears, service may be required. If your camcorder still shows the same error code, then you'll have to send in your camcorder for service additional info that might help: According to the manual, the error code C:31:xx:xx means an error that >the owner can fix by himself has occured and that by taking out the >cassette and replacing it or by disconnecting the battery pack and >fixing it back should solve the problem. Error "23" means: "S reel emergency during normal rotation", i.e. the problem is with the tape deck mechanism and specifically the supply reel.

Posted on Aug 21, 2007

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