REALLY SPOILED!!!! My creative Zen Touch could not be turned off, volume could not be pressed.Also, i could not turn on the zen touch.However, i need to charge the battery fully and when i plucked off the cable, then,the screen will be turned on. I brought this only this year.Should i changed into a new mp3 or get this repaired?PLS HELP!!!!

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Sounds like a bad motherboard to me. However, it may just need a firmware update. Have you tried to update the firmware yet? If not, go to www.Creative.com -->Support -->Downloads -->Follow the correct language and country links -->Select the correct options for Zen Touch -->Select Firmware Download the firmware and try to upload it to your Zen Touch. If your Zen Touch is not recognized by the computer, its best to buy another MP3 player, as your motherboard is bad.

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Posted on Sep 06, 2007

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