I recently purchased this unit and had it installed, I noticed a few days ago that there does not appear to be much air suction into the venting system. The Airflow coming out of the vent on the exterior of my home is strong. But the unit does not seem to take in any of the steam or smoke when cooking on the range top. As this is a new unit, there is not a cleaning out the vent issue. Does anyone have any advice? I contacted GE and have an appt for next week. But am wondering if there is something else I am over looking.
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Re: No Air suction into downdraft.
There won't be any noticable suction like with a vacuum unless the cfm rating is very high. the distance of the hood from the cooking surface is a factor too as you are sucking in room air besides the stove fumes and steam.
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It is normal to have water in the drain tray. a little is fine . make certain that the unit is tilted to theoutside about 1 inch or so if ithas a drain hose check for kinks init.. also you might want to close theoutside air vent sometimes called a fresh air vent .. and of course check the filter and while your at it service it.. cheap insurance in this weather.let me know if this helps jon
Sorry to read about your problem, I hope this helps you out.
Well first of all I would take a piece of paper or newspaper, and put it up by the vents, the paper should be sucked on by the vent.. If it does that you have suction. if it does not hold the paper, you should get a warranty repair, i am assuming this new.
If the unit is install to far above the stove you may have a issue.
But long story short, the room vented units, do not really pull much smoke, they pull better on outside venting. you are just putting smoke/steam back into the room, just a little cleaner.
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sounds like the evap coil is freezing. it is frozen if you have low air flow. check the lines and see if your suction line is freezing. also check your filter. if you think your drain line is clogged cut the line and blow out with an air compressor or nitrogen. all you should need to fix the line would be a 3/4 in coupling or a union. hope this helps
Since Jenn-Air has been acquired by Whirlpool, there have been an explosion of problems with their appliances.
Please research your intended purchase before deciding on a replacement:
Considering the array of early failures everyone seems to be having with appliances (US made and foreign) bought in the last few years, I couldn't even recommend a manufacturer any more.
The e-5 error message is caused by overheating. I had the same error messager a few months ago. The problem was the air vent on the left side of the unit was clogged with fuzz from the carpet and dust which had accumulated over a two year period. To fix the problem use a vacuum hose with a brush and try to get the bristles underneath the plastic grill and vacuum the metal radiator type unit underneath the plastic. When the air vent is cleaned the unit will resume normal operation. I had to (finally) unplug the unit and take it outside and clean the vent with a waterhose to get all of the gunk out. I also purchased a sheet of charcoal filter (a few dollars) and velcro and put my own makeshift filter on the outside of the housing over the air vent on the left side.
If you are sure the fan in the freezer is running and you don't feel any air flow out of the top middle vent inside the fridge section, then the damper motor must be bad. The damper motor is behind that vent cover inside the fridge section.