6 months ago would not print red, now will not print any color
cartridges were 5 years old but read full except black, replaced all cart.
printheads are original
black works fine, replaced original #11 with new #10 (larger)
very low usage over past 5 years
files print all colors on other printers
I have the same problem, and just replaced the blue cartridge. I can't get it to print colors, though I've used the menu under "preferences" to make sure it knew it was supposed to print in color.
Thanks, Deb
I have the same problem, and just replaced the blue cartridge. I can't get it to print colors, though I've used the menu under "preferences" to make sure it knew it was supposed to print in color.
Thanks, Deb
You can't post conmments that contain an email address.
If u USe The Printer Rarely , then printhead Nozzles Gets Dry ,Try Cleaning PRintheads Using Clean Printhead Option In Driver Maintenance
calibrate Printheads
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The magenta has run out (red). Replace the HP 22 tri-color cartridge. It probably has yellow and cyan (blue) left in it, and the black is most likely working as well, but if any of the 3 colors in the tricolor cartridge run out, the whole cartridge must be replaced. For instance, if I printed my vacation photos and there was a lot of water and blue sky in all of them, the cyan might run out long before the cartridge life expectancy. Also, don't forget that cartridges are rated in pages printed at 5% coverage. Since a photo is about 25% of a full page, a photo printed at full bleed (edge to edge) will only yield 32 4 X 6 inch photos from a cartridge rated at 160 pages (5X expected coverage = 1/5 the prints)
The reason is fairly simple. A tiny amount of ink has to emit from the color cartridge to keep the printer heads for the color from drying out completely. Let's say you bought a new printer and never used the color cartridge for 6 months but it was warrantied for 1 year. After 6 months you sell it to someone else and they can't print color. The manufacturer can be held responsible and has to pay to have the heads replaced. They just lost any profit they made on the printer to begin with.
I'm afraid it looks like the printhead is broken. A quick google sees them at about £80. Compare this to the price of a new model. I think 5-6 years insn't too bad though
I had the same problem with my X8300 printer. As the printer was less than a year old Lexmark sent me a new printer. I will keep this printer until it to goes wrong and then buy another brand. Lexmark - cheap and nasty, I am afraid.
Have you performed a nozzle test? If one or more of the colors is missing when you do the nozzle test, the printhead itself is likely in need of replacement.
Before considering replacment, perform a clean on the printer. Due to variations between mac and pc, please see your documentation / support files on how to perform the clean on your printer.
After performing the clean, again perform the nozzle check to see if the problem is resolved.
If still not resolved, remove and re-install any cartridges you recently replaced to make certain they are installed correctly.
I had removed and reinstalled the empty 3e cartridge. Sorry for the Confusion. I hadn't put a new 3e cartrige in until today. Them I ran " deep clean" twice. The printer works fine. I still don't understand why the printer wouldn't print color, when I was had set the printer to print in color when my 3e cartridge was empty and all colors including the 6 black showed full.
Hi
You can buy canon refile "InkTec Canon BCI-5/BCI-6 color" and fill
Remove the empty and try to print,or you can buy canon refile "InkTec Canon BCI-5/BCI-6 color" and full it,it`s cheap instead to buy everytime a new cartidges.
Good Luck
I have the same problem, and just replaced the blue cartridge. I can't get it to print colors, though I've used the menu under "preferences" to make sure it knew it was supposed to print in color.
Thanks,
Deb
×