Question about Konica Minolta bizhub 350 All-In-One Laser Printer

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Minolta Bizhub C353 fails scan to emails

We just had a Bizhub C353 installed last week and the tech has not been able to get the scan to email service to work. They copied the settings from an old printer with works but the Bizhub doesn't work it fails Authorization.

Posted by mmarsh1212 on

  • Anonymous Mar 18, 2014

    bizhub c353 login error

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1 Answer

taminol

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Hi mmarsh1212,
When you say the bizhub fails Authorization, do you menat it fails Athentication?
If so, and I pressume your technician knows what he's doing, you have an issue with a password. I suggest you create an address for the bizhub on your email server and then re-setup the scanning to email credentials via the web browser direct to the machine.
Let me know if you need help with doing this.
Regards
Taminol

Posted on May 26, 2009

  • austin joes Dec 06, 2012

    Would you be able to help me? I have this c353 at my work. All computers are connected to a server group, windows firewall disabled, but i have ESET, I have connected the c353 via TCP/IP information on my c353, I can ping the IP address successfully, I just cannot scan via SMP, I am terribly confused and have tried solutoion after solution, please let me know if you have anything? Thank you

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