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Where do I send my defective TV Converter Box (RCA) for repair? I was watching a program last week and the converter box just stopped working and the light went out.I just started using it as of 2-17-09.

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Either send it to RCA or take it back to the place you bought it from :-)

Posted on Jun 02, 2009

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Posted on Jan 02, 2017

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Looks like you got a bad converter. I have the same kind and it is a pain that you can't use the remote to also control the TV. It will turn itself off after 2 hours by itself if you do not change the options, but the symptoms you describe are beyond consumer repair.

Do you still have the manual? There is a toll free number to contact them and ask for a replacement. If you do not have it I can provide it tomorrow. (I am not at home right now.) Of course you can only get one of the same converters.

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I ran seperate coaxible cable to the tv from vcr and unplug the tv converter box everytime I want to watch the vcr. You can also use the RCA cord to send the signal from the vcr to the tv and use the input signal to watch your recorded programs. I had static showing up everytime I played it through the second converter box thus I solved it by running a seperate coax line. I don't know if you will have this problem, just wanted you to be aware.

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