Question about Pacific Image PrimeFilm 3600 PRO Film Scanner

2 Answers

Installing scanner drivers

Just bought a new PC which has windows vista which wont reconise my PrimeFilm PF 3600Pro scanner drivers when I try to install them from the software disc. Eny solusions? Toni.

Posted by rogart on

  • 3 more comments 
  • rogart Aug 23, 2007

    sorry folks Iam afraid the drivers would not talk to the scanner. One off my friends found a site that said the scanner (unfortunatly that pasific model is not compatable with vista,but I will keep trying sorry for not getting back with the result.

  • old slides Apr 19, 2008

    How do I get my new PC w/Vista Home Edition to work my Prime Film 3600 Film Scanner?


  • Crowsnest Apr 28, 2008

    Purchased one of these off EBay. Came without software disk but I down loaded it from oem site This software will not properly install the drivers on my system. Scanner appears to be in good condition and is recognized by XP when plugged in and switched on. If I run the software installer it runs and reports the drivers successfully installed, but device manager reports no drivers installed on on the scanner entry. Found something called 'update.exe' which was supposed to fix this but it makes no difference. Scanner software unsurprisingly then fails to initialize scanner. Any ideas?

  • Anonymous Jun 05, 2008

    I have a PF3600 PRO that I used for several years without problems. I am installing it on another machine XP Pro SP3 using the latest driver from the manufacturer's driver site. I also found the UPDATE file. Windows will not recognize the driver.

  • Anonymous Oct 15, 2008

    need a driver for vista as well!



2 Answers


I have the same problem of Crowsnest

Posted on May 01, 2008


Greg Cann

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,114 Answers

You can download the software from the link below: Please update the question & let us know if the information given was useful to you - Good Luck!

Posted on Aug 20, 2007


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Trying to download a driver for primefilm 1800u

The drivers it needs are in Windows\system32\drivers and include usbscan.sys and 2 others. I discovered that I had to run the device troubleshooter until it came across the single image scanner, I let it install drivers and then it worked with the primefilm software. That took hours, but the solution was to let Windows 7 64 bit do a troubleshoot on the hardware.

Dec 26, 2011 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

I have driver vsc101u.exe and will it work with win7 or do i need to download a newer version? Thanks, Frank Carlen

The current version of the driver for the PrimeFilm 3600U is 1.18c. You can download it from here: . This is Win7 compatible.

The only vsc101u.exe for a scanner that I know is for the Umax scanner and is not compatible with Win7. (It was for Windows 98/Windows 2000)

I hope this helps.

Cindy Wells
(attempting to install the older driver will tell you fairly quickly if it is compatible. Most Win7 installs are 64-bit and the install routine will stop when it hits an unsigned driver (common for 32-bit software).)

Mar 31, 2011 | Pacific Image PrimeFilm 3600u Film Scanner

1 Answer

Trying to use PrimeFilm 1800U scanner on my Dell PC (with Vista), but when running supplied Presto ImageFolio (Mr. Photo) CD, the following message appears: 'String MSG_OS was not found in string table'....

Uninstall Presto Mr Photo, image folio & Cyberview, all of which are not Vista compatible. Obtain new scanner drivers from Also, can use any image editor once scanning complete. Google provide free application called Picasa at

Sep 09, 2009 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer


Hi Duff

Follow these steps to resolve:
· Disconnect your USB cable from your printer.
· Uninstall all Lexmark printer drivers on your PC.
· Download the correct Vista driver for your model.
· Install the driver on your PC.

Important - Do not reconnect the USB cable until the install software prompts the question of how the printer is connected.

Dec 14, 2008 | Microsoft Windows Vista Ultimate Edition

1 Answer

Prime film 1800i 35mm scanner lost software

Dear Brian white the next link you can find the drivers,
On the page make the choice drivers on the top of the page, then USB ondersteuning Windows 95, then PrimeFilm/, then PrimeFilm 1800I/, here you find a manual, then choice Windows/, then 98se_me_2k_xp_vista/ and here you have de drivers and the update.

On de next site I have found Firmware Update only I have no experience with it

Nov 23, 2008 | Pacific Image PrimeFilm 1800i Flatbed...

1 Answer

Need new software to download scanner information from cd as cd is for windows98/2000/millennium only and my new computor is windows vista.

Downloading the software from the cd wont help you. But you can just try running it and seeing if it will install. Windows Vista needs specific drivers for scanners, if it doesnt detect the scanner and install it then you need to go to the scanner manufacturer website and see if they have an update. or you can use a progra like VueScan, it doesnt need the drivers installed it will install the scanner and allow you to scan whatever u need

Hope that helps

Aug 22, 2008 | Computers & Internet

Not finding what you are looking for?
Pacific Image PrimeFilm 3600 PRO Film Scanner Logo

1,111 people viewed this question

Ask a Question

Usually answered in minutes!

Top Pacific Image Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6082 Answers


Level 3 Expert

13434 Answers


Level 3 Expert

5700 Answers

Are you a Pacific Image Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides