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Re: ice maker GI1500XHW
You have frost on the pipe, that's good. It means the compressor and its charge of Freon is still OK. You didn't mention whether you had water flowing or not... I'll presume so.
The fan by the compressor is crucial. It must be running in order for this unit to make ice.
OK, you have removed the 4 screws holding the lower panel and removed the panel. The entire unit must be removed from the cabinet to proceed. Pull it out. *Take note of the drain hose, this may be difficult to re-install. After you have it out, unplug it, turn the water valve off and remove the cover off the back of the unit.
Now reach in there with your hand and feel the blades on the fan, rotate them... do they rotate freely? If so, your condenser fan motor has failed and must be replaced.
Getting to it... Go to the front of the unit, remove the two bolts holding the cabinet to the base. Then tilt the cabinet backwards, this will expose the problem child. (be careful not to bend/kink any copper tubing or wiring when you do this. And prop the cabinet so that it doesn't fall back down or fall all the way back.)
Now, replace the fan motor with part #4387244, it can be purchased for about $70 at you local appliance parts store.
Rebuild and you are good to go!
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Your unit will only harvest when your thermostat is satisfied. If you have heavy frost you need to defrost the unit. If no frost then make sure the fan is running by the compressor. If the fan isnt running then the compressor is going off on overload. Or it could be the fan running but the compressor is not. If thats the case you will need a service tech.
if it seems like the evaporator is getting cold then your sealed system should appear to be ok. you need the evap fan to transfer cold air into fresh food section. if not turning u need to replace fan motor. make sure your not getting to much frost build up on the evap.
This looks to be a Scottsman Ice machine so could be that your condenser fan motor isn't running or you need to clean the condenser which either of these could cause the compressor to be extremely hot. If it is over producing ice then you could try to turn down the bin level. If this doesn't fix your problem with over production then you may need to replace the bin level thermostat which can be located at the bottom of the machine. It is the one that has the knob on it. The other thermostat behind the control cover is the cube size control which routes to the back, top of the machine. The bin level control routes around under the bottom between the compressor and the case, then up and into the back of the cabinet. The silver colored scoop holder inside the machine to the right is where the bin level thermostat registers it's temperatures. It's not just a scoop holder. Let me know if you need more help. Thanks.
You either have icing that you didn't clear or the unit is low on gas. You might also try cleaning the condenser coils. This is a big problem in cooling.
To check low gas: After cleaning the condenser (!), clean around the piping to the compressor in the back of the unit. Wait at least an hour with the unit shut off. Restart. The larger pipe should begin to frost up. If after about 15 minutes the frosting gives way to: ice, wetness or drying out...the gas level is likely okay. If it stays frosted, you'll need a gas recharge.
sounds like a fan motor problem, if the motor cuts out it will cause the compressor to overheat and shut it down. if
brand new you can probably exchange it . if not it can be repaired under warranty if less than a year old.
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we are a authorized servicer for delonghi products , give us a call or email us if we can be of any assistance to you thank you
check you paperwork , and manual. sounds like a compressor issue, which "should" be covered by 5 year manufacture warr. reason i say "should" is hte warr's all changed jan1/06. only one year form there . but check your manual itll have the warr info in it
BFULLAWAY had the answer, I believe. My ice maker does the same thing, groaning and creaking for a few seconds, stopping briefly, then starts creaking again. This is due to ice stuck inside and it will make no ice as a result. Usually I see a piece of ice protruding and knock it out. Happened recently, but I saw no ice. Took a cup of hot tap water (not boiling) and poured it into the compartments where cubes form. (Made sure ice tray was in place to catch water.) I banged on the side and a misshapened cube fell out. Creaking/groaning stopped and unit began to function normally.
It sounds like the ice in the bin is warming up enough to melt for some reason then re-freeze. Check your door gasket seal and also the ice chute door flapper seal to make sure warm room air isn't being drawn into the ice bin area. Also make sure the freezer area is VERY cold like 0 degrees F or lower, that will keep the ice hard and help stop the ice from having a liquid surface film from opening and closing the freezer door too often (then freezing again). The water down the back is from the ice cubes melting a little then re-freezing. Also, is the frige working OK? Does the compressor turn on and off normally? I ask because sometimes the compress start device is failing and the refer can warm up quite a bit while the compressor is trying to start up... eventually the compressor will start but by then the ice has melted a little then the compressor runs for a long time to bring the temps down again. Monitoring with a thermometer every hour will show if the temps are lowering in the freezer section too much.