There are 7 alternate flashing green and amber lights.
It said earlier that the waste absorber was full and this can't be resolved by the reset codes I've got.
In the past I've been able to press resume when it gave me the ink absorber nearly full message but now, after changing the black cartridge, it's not working at all and the print head appears to be stuck.
Please advise!! Thanks
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Re: Waste ink absorber full
Try the following procedure:
1)Turn off the printer. Press and hold the Resume/Cancel and Power buttons at the same time.
2)Release the Resume/Cancel button. (continue to hold down the power button)
3)While continuing to hold down the power button press the Resume/Cancel button 3 times then release both buttons.
4)The LED should now be green. Press the Resume/Cancel button 4 times. The led should be green.
Power it off and back on and you should be good to go!
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Resetting the waste ink absorber on a Canon printer can resolve some error codes that appear when turning it on. Make sure the printer is turned off. Press and hold the Resume button (triangle inside a circle). Whilst it is held down, hold down the Power button. The green led light should come on. Keep the Power button held down. Release the Resume button and then press it twice. The light should go amber, then green again. Release the Power button. Press the Resume button four times and then press the Power button straight after to confirm the selected action (Reset Counter Absorber). Turn off the printer and then turn it on again
This error is shown when the waste ink absorber is full in the printer. Every time the printer runs a head cleaning routine, it flushes some ink through the print heads to keep them clean and clear. That ink runs in to the waste ink absorber. It is normally a large sponge or tank.
The absorber can be can be cleaned, emptied and reset but it is an extremely difficult and messy process. This means that the printer is at the end of it's life. Be careful when moving and disposing of the printer though. The ink absorber is full and so there is a small chance of the printer leaking when it is moved! To be on the safe side, put it in a large bag first.
OR AT RISK OF LEAKING INK TRY THIS PERSONALLY I WOULD NOT DO IT AND JUST BUY A NEW PRINTER
Resetting the waste ink absorber on a Canon printer can resolve some error codes that appear when turning it on.
Make sure the printer is turned off.
Press and hold the Resume button (triangle inside a circle).
Whilst it is held down, hold down the Power button. The green led light should come on.
Keep the Power button held down. Release the Resume button and then press it twice. The light should go amber, then green again.
Release the Power button.
Press the Resume button four times and then press the Power button straight after to confirm the selected action (Reset Counter Absorber).
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button. 2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button. 3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection) 4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.) The number of the Reset button pressing LED Function Remarks 0 time Green Power off 1 time Orange Service pattern print 2 times Green EEPROM print 3 times Orange EEPROM reset 4 times Green Waste ink counter reset See waste ink counter reset procedures below. 5 times Orange Destination setting See Destination setting procedures below. 6 times Green Print head deep cleaning 11 times Orange Button / LCD checking 12 or more times Returns to a menu selection
E2-2 No paper (ASF) E3-3 Paper jam E4 No ink E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed , or the ink cartridges are not installed properly E8 Waste ink absorber full, or platen waste ink absorber full
E9 The connected digital camera / video camera does not support Camera Direct Printing E14 The Ink cartridges whose destination are wrong E15 Ink cartridge is not installed E16 - Ink remaining is unknown E16 -E19 Failed to scan head alignment sheet E22 Carriage error E23 Paper feed error E24 Purge unit error E25 ASF(cam) sensor error E26 Internal temperature rise error E27 Waste ink absorber full or platen waste ink absorber full E28 Ink cartridge temperature rise error - E29 EEPROM error E33 Paper feed position error E35 15 USB Host VBUD over current error - USB E37 17 Abnormal motor driver error E40 20 Other hardware error E42 22 Scanner error
Press the OK button. The service call error, indicating the waste ink absorber is full, is likely to occur soon. Once the waste ink absorber becomes completely full, printing cannot be done until the waste ink absorber is replaced.
To reset it: With the machine power turned off, while pressing the Stop/Reset button, press and hold the ON/OFF button. (DO NOT release the buttons). The COPY button lights in green to indicate that a function is selectable. 2) While holding the ON/OFF button, release the Stop/Reset button. (DO NOT release the ON/OFF button.) 3) While holding the ON/OFF button, press the Stop/Reset button 2 times, and then release both the ON/OFF and Stop/Reset buttons. (Each time the Stop/Reset button is pressed, the Alarm LED and COPY button light alternately, Alarm in orange and COPY in green, starting with Alarm LED.) "CANON Idle" is displayed on the LCD. 4) When the COPY button lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below. (Each time the Stop/Reset button is pressed, the Alarm LED and COPY button light alternately, Alarm in orange and COPY in green, starting with Alarm LED.)
The waste ink absorber is a pair of pads at the bottom of the printer paper path (one on each side). You can order replacement pads from a service center. Alternatively, you can resuse them. First, you need to pull the old pads (have plenty of paper towels handy). This can take nearly disassembling the printer. Then rinse the pads with running water until they are clean and then let them dry, if you want to reuse them. Once dry, reinsert them and reassemble the printer.
Next you need to reset the counter for the waste ink absorber. With the printer plugged in but off. Press and hold the Stop/Reset button then press the power button. Once the Power light is lit, press the Stop/Reset button twice while holding the Power button. Release the buttons in any order and the printer is in a service mode. With the lights Green, press and release the Stop/Reset button four times (the light will go orange and green alternately and will be green at this command). Set the counter to zero. Press the Power button to save the setting. Then turn on the printer normally.
Do not reset the counter until the waste ink absorber is
cleaned/replaced, you will get ink everywhere.
Please note that the printer was designed to fail about the same time that the waste ink absorber counter hits the point that locks the unit. (ie the waste absorber doesn't get full while the unit is under warranty), the printer may have additional failures soon.
Dear caucoin, This message appears when waste ink absorber capacity rise to about more than 95 %. To fix this problem you need reset waste ink counter and it strongly recommended that you replace waste ink absorber (integrated in print base unit). Due to complicated disassembly process i suggest you to take the printer to nearest service center. For emergency reason you may perform below procedure to reset waste ink counter:
Plug in power cable
Press POWER button while holding down RESUME/CANCEL button then release RESUME/CANCEL button (do not release POWER button)
Press RESUME/CANCEL button two times while holding down POWER button then release all button (printer entering service mode and light stand by in green).
In stand by condition, press RESUME/CANCEL button 4 times (light will flash alternately in orange & green each time the button pressed).
Turn off printer and turn on again.
Now your printer back to normal condition. Hope this will be useful for you and don't forget to rate me. Regards,
You need to Remove the ink Cartridge first in order for the code to take effect. 1) Closethe print head cover. 2) While pressing the Stop/Reset button, press the Power button. (Do not release the buttons. TheLED lights in green to indicate that a function is selectable.) 4) While holding the Power button, release the Stop/Reset button. (Do notrelease the Power button.) 5) While holding the Power button, press the Stop/Reset button 2 times,(Canon idle will appear)and then release the Power and Stop/Reset buttons.(Each time the Stop/Reset button is pressed, the LED lights alternately ineither orange or green, starting with 0. 6) When the LED stops blinking and lights in green, press the Stop/Resetbutton 4 times. (Each time the Stop/Reset button is pressed, the LEDlights alternately in either orange or green, starting with orange.) 7) Press the Power button 2 times. ( the '' Canon" appear twice).The LED lights in green, and the selectedfunction is performed. (When the operation completes, the printer returns tothe menu selection mode automatically.) 8) Power off then back on and test. 9) Congrats!!
Prepared By Jeffrey Vicada(EDS- Technical Engineer) Philippines