Question about Sony Grand WEGA KDF-55XS955 55" Rear Projection HDTV

2 Answers

Sony Grand WEGA KF-42WE610

All of the sudden, our TV screen went dark (but still seemed to be somewhat lit....like a dark blue screen). The TV show was audible, the sound was good, but no picture. The power/standby green light keeps flashing and I cannot change channels or get a picture. Even pressing the channel up and down button on the TV will not work, and the same channel keeps playing, but with no picture, but good sound.

Posted by Arleen on

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2 Answers

Anonymous

Thank you! It worked!!

Posted on Sep 10, 2007

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Anonymous

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I have the same issue...help!

Posted on Sep 09, 2007

  • Anonymous Sep 09, 2007

    I unplugged the TV for about five minutes...plugged it back in and it works...I had the exact same problem.

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http://esupport.sony.com/US/perl/news-item.pl?news_id=206
with SONY extended warranty and thought I would let you all know of the recall.

For models:
Models: KF-42WE610, KF-50WE610, KF-60WE610, KDF-70XBR950, KDF-60XBR950, KDF-42WE655, KDF-50WE655, KDF-55WF655, KDF-60WF655, KDF-55XS955, KDF-60XS955, KF-42WE620, and KF-50WE620.



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Models: KDSR50XBR1, KDSR60XBR1

Subject: Optical Block: Warranty Policy and Part matrix by serial number.

Resolution: As part of Sony’s commitment to quality, Sony is announcing that it is extending the limited warranty (parts and labor) for optical block replacements on the models listed above until October 31, 2008, regardless of purchase date. Authorized servicers should follow the normal process for warranty claims for this issue.

http://www.sonysxrdtvclassaction.com/main/home.sfx

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