The K-Jam automatically goes to the Phone screen and stays there even if you tap to close to go back to the menu tab, it refuses to close and then it dials numbers on its own without touching the touch screen. Please help
An expert who has achieved level 2 by getting 100 points
An expert who has answered 20 questions.
An expert that has over 10 points.
An expert whose answer got voted for 2 times.
Re: K-Jam locks itself on phone screeen
Reformat it, basically go through a hard reset and reinstall the firmware
Here is how to hard-reset your MDA/Wizard using a key combo - courtesy of a smart T-Mobile tech support help desk guy who wrote a note about it as it's not in official help doc's:
1. Simultaneously hold down the Communication Manager and Voice Dial buttons and put the Soft Reset 'button' with the stylus tip - all at the same time.
2. You see a very scary looking black screen with white letters in System font reading something along the lines of ?Are You Sure? Press Send key to continue.?
3. When you push the 'Send' key, the Green pick-up the phone key process starts
4. Next you will see what made me smile like a kid - Formatting FAT partition and very briefly in matter of few seconds began normal first boot.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If your phone is a Samsung Galaxy S4 the following should work.
Step one: Turn the phone on and open up the dialler. Step two: Then type *#0011# on the keypad. Step three: Press the menu key, then tap BACK on the screen, press the menu key again and this time select KEY INPUT.
When the box appears enter the number '1' and press OK. Step four: Once again press the menu key and then tap BACK on the screen.
You should now be in the ServiceMode main menu.
Tap on the first option - UMTS,
then tap the first option again DEBUG SCREEN,
then tap on PHONE CONTROL,
then NETWORK LOCK and finally PERSO SHA256 OFF. Step five: Head back to the UMTS menu by pressing the menu button and tapping Back on the screen. Step six: From here tap COMMON, then NV REBUILD and finally RESTORE BACKUP.
Step seven: Now wait for a few minutes while your Galaxy S4 reboots.
1. Open Settings
2. Scroll down to SD Card and Storage and tap it
3. Tap Factory Data Reset
4. Select Reset Phone
5. Finally Tap Erase Everything.
If you cannot access the settings, you can do a hard reset. It is commonly used when you do not have access to your settings or are locked out of your phone and cannot remember your gmail account. It will delete all data on your phone.
1. Fully turn off your phone. (Remove the battery for 5 seconds to make sure it is off.)
2. Take out the keypad.
3. Press and hold Camera and Power Button at the same time until a Menu appears.
4. Press Volume Down Key, a triangle will appear on the screen. 5. Close the keypad.
6. Tap the screen above the back button.
7. Tap Wipe Data/Factory Reset.
8. Tap ok.
9. Follow the on screen instructions to reboot your phone.