I am in an office environment. I just swopped a non-caller id phone with a caller id phone. The calls come through just fine, but the caller ID part doesn't work. It's not displaying incoming calls. Does the phone have to be reset in some way or does something have to be done with the actual phone line? The phone line the caller ID phone came from was exactly the same(just different extension) and it worked just fine. Thanks!
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Re: Caller ID not working
This is a Definity system phone. The phones themselves have nothing to do with caller ID, it's the system that handles it. The phone line has to have the caller ID service AND the phone system needs to collect the information and then display it on your phone. If you are sure caller ID service is available on the phone line you are using than this is a programming issue. Definity is a huge system and you cannot program it yourself. Someone in your building is either in charge of making simple changes in the phone system or contacting the company that makes these changes for you.
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Panasonic KX-TA624/824 automatic Caller ID logging
How to set up automatic Caller ID logging
in the KX-TA624 phone system with KX-T7735 phones. (for dash four and five, and KX-TA824) System Programming:
In System Program number 900, enable Caller ID for the lines you have Caller ID on. (To get into system programming, press Program * # 1234.)
In System Program number 901, select your own area code and any other area codes that don't have to be dialed when making a call. The area code digits are removed from Caller ID log information so you can return a call without dialing unnecessary digits which would mess up the call.
In System Program number 902, if necessary, indicate the number of digits to be removed, and a particular digit (usually 1) that might have to be added, when returning a local phone call. The default programming is to remove the first three digits, and add nothing; which is correct for most locations.
In System Program 903, if necessary, indicate the number of digits to be removed, and up to 4 digits that might have to be added, when returning a long distance phone call. The default programming is to not remove any digits, and add a 1; which is correct for most locations.
In System Program number 909, enable Call Log Assignment for each phone where you want to log Caller ID information. You can use * to indicate you want logging at all phones.
Get out of system programming. (Press Hold or End, then Program.)
Program a button for Caller ID Indication on each phone where you want to log Caller ID information. Press Program, then the button you want to use for Caller ID Indication (we recommend the top button in the left column), then 96, then Store, then Hold, then Program. (If you want a phone to record Caller ID information individually, rather than for the whole system, use 6 instead of 96.)
At each phone where you want to log all calls, press intercom, then 7382#.
The Caller ID Indication button will light up only when the system has logged UN-answered calls.
Use the Navigator Key at the lower right corner of the phone to scroll through Caller ID information.
You can erase the entire Caller ID log by pressing Intercom, then 70**#
You can erase an individual Caller ID record by pressing Transfer while the information is displayed.
If your phone does not have a Navigator Key, you can program an available button for Caller ID Selection. Press Program, then the button you want to use for Caller ID Selection, then 97, then Store, then Hold, then Program. (If you want a phone to record Caller ID information individually, rather than for the whole system, use 7 instead of 97.)
To call a number displayed on the Caller ID log, pick up the handset or press the speakerphone button, and press the Caller ID Indication button.
The T.V. caller ID is from your phone provider. The T.V. itself shouldn't have any impact on how the caller ID works. I would call your phone company and see what they say, it sounds like a problem on their end.
Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .
Is the battery old? - Replace the battery.
Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.
Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.
Do you have CallerID service with your telephone company - In order to receive CallerID records, you must subscribe to the standard name and number CallerID service available through your local telephone company. If the CallerID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.
CallerID shows up after second ring - Be sure to wait until the second ring before answering. CallerID signals comes through after the first ring, if caller pick ups phone too soon CallerID signal will not be transmitted to the handset.
Confirm that callerID is still working on that particular line by checking another phone on the same line - If CallerID is not coming through contact your phone company provider.
If this does not fix your problem, contact your authorized Service Center.*
Thanks for using FixYa. I think you have stored more than 100 Caller ID messages and hence the caller ID is not showing on Uniden Tru8888.In the following cases the caller ID will not be shown-
If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear.
When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name does not appear. (This includes some international calls.)
When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear.
You may receive any one of the following messages:
When a private name is received; Private Name
When a private number is received; Private Number
When a unknown name is received; Unknown Name
When a unknown number is received; Unknown Number
When invalid data is received; Incomplete Data
The Caller ID list stores information for incoming calls - even unanswered calls. You can store up to 100 Caller ID messages and phonebook entries (including Speed Dials) for each handset and the base. You can view the Caller ID list through the handset or base during a call or when the phone is in standby mode.
Memory locations for Caller ID messages and Phonebook entries (including Speed Dials) are common, you can store up to all 100 entries for each handset and the base. Caller ID messages are not stored when you have 100 phonebook entries. When you have stored a total of 100 phonebook entries and Caller ID messages, the oldest Caller ID message is overwritten.
Please do rate the solution and revert for further assistance.
I had the same problem - until today. Seems that the phone jack wiring in my living room needs repairing. Receiving and making calls is no problem, but the Caller ID is first to go (according to phone service provider). I tried out the phone in the bedroom, and the Caller ID shows up fine. Serviceman coming tomorrow to fix the L/R wiring.
Some phones are not equiped to pick up call waiting caller id. check the box or look up your model number on the uniden site. The call waiting caller id only shows up on the phone that is in use at the time of the call.