If you have lost your pin number, the only way to rest the PIN is either using a different SIM card, or entering wrong PIN three times, triggering in PUK code, and then calling SIM card phone company to unlock the PUK.
A lost PIN cannot be retrieved, only the PUK can be discoverd, but you will have to call the phone company.
PUK means "personal unlocking key" .
The PUK code is asked if you enter a wrong pin 3 times.
You need to call the phone company that released the SIM card, they can retrieve the PUK code from a database for free.
In your case you need to contact your SIM card provider technical support to unlock the SIM.
The
SIM card provider is the brand on the SIM card. For example if you have
a Vodafone card, you will need to call Vodafone to get the PUK.
The PIN and PUK are related to the SIM card, not to the phone.
If you replace the SIM card with a different one, then the phone will not ask for the PUK anymore.
1. Press the four
buttons for your personal entry PIN, then press and hold the *
button. The opener light will blink three times. Release the button.
2. Press the temporary 4
digit PIN you have chosen, then press ENTER. The opener will blink
four times.
3. To set the number of
hours this temporary PIN will work, press the number of hours (up to
255), then press *.
OR
3. To set the number of
times this temporary PIN will work, press the number of time (up to
255), then press #. The opener light will blink once when the
temporary PIN has been learned.
Test by pressing the
four buttons for the temporary PIN, then press Enter. The door should
move. If the temporary PIN was set to a certain number of openings,
remember that the test has used up one opening. To clear the
temporary password, repeat steps 1-3, setting the number of hours or
times to 0 in step 3.
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