I have my Creative Mp3 Player (ZEN Touch) For over a year now so the warranty wont do anymore to fix my problem. As i noticed earlier today that the Recovery Tool Does not support ZEN Touch so it wont be able 2 fix my problem. My problem is: I turn on my player but once its on i can no longer change songs edit the volume scroll through my playlists i cant do anything i cant even turn it off so ill have to wait for the battery to finish :S, although i can hear the songs played but i cant do anything. please help me please im in real need of my player thanks alot. Karim
Hello Karim... If you had the Zen Touch 20 Gb like I just have right now, try to reset it. Here's how: Set the POWER/ LOCK SWITCH to the left, so the player is locked (make sure it was on). You can see a small hole in the leftmost side, insert a hair pin or a thin wire to the slot and push gently (be sure it is the hole in the left side, the hole in the right is the microphone). After you'd done that, it would reset. Turn it on again, and hope that solve your problem. Another thing to do is to connect your player to a computer and browse the file. Don't do anything, just open browse the files. Then after awhile, plug it off from the computer... I haven't tried this, but this one is posted on one of the thread, and solved the unresponsive touch pad or keys.
Posted on Sep 25, 2007
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No the problem is not hearphone i can hear the songs but i cant change them or turn off the mp3 i canr do anything and the hold key is off wat shall i do
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