1. check your system meets the requirements for your device:
• Minimum system requirements: 800 MHz Intel® Pentium® III
processor or equivalent, 1.6 GHz Intel® Pentium® IV processor or
equivalent recommended (Actual drive performance depends on PC
configuration)
• 128 MB RAM (256 MB RAM recommended for video editing)
• 1024 x 768 video resolution with a minimum of 16-bit color required
for DVD authoring and editing
• Video capture: IEEE 1394 interface or analog video capture device
required
• Minimum hard disk space requirements: 1 GB free for included
software installation, 10 GB free for DVD video disc creation (18 GB
free for double layer). Internet connectivity recommended for software
updates
• Operating system compatibility: Microsoft Windows XP/2000
Professional SP4, Windows XP Professional x64 edition, and
Windows Server 2003
2. Have you install the sowftware that came with your device?
3. is your system recognizing the hard drive (go to start>run>type devmgmt.msc and press enter> and look under cd/dvd rom drives... is your device listed? is it showing with a ? unknown device or a ! next to it's name?
a. if the device is not listed chances are you didn't set up the jumper correcly when installing the device or the device may not be powered or there's an issue with the data cable connectd to the device and the motherboard, check your physical setup.
4. check the removable media is in fact compatible with your drive: this is the compatibility list
• Device write media compatibility: CD-R, CD-RW, DVD+R, DVD+R DL,
DVD+RW, DVD-R, DVD-R DL, DVD-RW, LightScribe CD-R,
LightScribe DVD+R, LightScribe DVD-R, 4.7 GB single-sided/9.4 GB
double-sided DVD-RAM (2.6 GB single-sided/5.2 GB double-sided
media not supported)
• Device read media compatibility: DVD-ROM, DVD+R, DVD+R DL,
DVD+RW, DVD-R, DVD-R DL, DVD-RW, DVD-Video, 4.7 GB
single-sided/9.4 GB double-sided DVD-RAM (2.6 GB
single-sided/5.2 GB double-sided media not supported), CD-R,
CD-RW, CD-DA, CD Extra, CD-ROM (Mode 1 - Yellow Book),
CD-ROM/XA & CD-I Ready (Mode 2/Form 2 – Green Book),
Photo-CD (single and multi-session), VCD, CD-Text
data taken from
http://h20426.www2.hp.com/product/opticaldevices/sg/en/pdf/dvd940i_dataSheet.pdf
Hi I am having problems with my laptop,(1)seem myCD/ DVD drives are gone(2)SP2 files are missing(3)cant install updates from microsoft,i carried my laptop to severial repair shops, but never got any luck.and tiyerd spending mony.can someone help me pease.NAME-POLLY
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How can I install a dvd rom drive if it's not being reconized by computer?
same problem with my acer
il me fait un problem de code 32
In "Disk Managment" I can not see any drive allotted to the dvd drive.. :(
Wat should I do ??
when i insert blank dvd in my drive,its not detected
i have recently re installed xp sp2 on my already existed xp
software..my hard disk is 80 gb sata..
after booting in my computer it is not showing my dvd rw drive... and i am unable to format my sata harddisk..because it is not being detected..and when i use other harddisk for booting i am able to connect my sata as external harddisk but it is not booting up...help me out
my dvd drive is not getting detected
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