Logitech QuickCam for Notebooks Pro Personal Web Camera Logo

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Posted on Aug 20, 2007
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MSN Messenger Webcam Problem

When I open the webcam icon I can myself perfectly. But when I try and invite a friend, it says I've cancelled my invite. WHAT? Also, she hear me fine, but she cannot see me, but I can see and hear her fine. So, the camera works, as I can clearly see myself and audio is clear on both ends, it's just that she cannot see me. Is the problem on her end or mine??

  • Anonymous Jul 31, 2008

    same problem i read that if u change your location it will work and i did and it dd work but now it is giving me the same problem again

  • Kin Man Ho Aug 11, 2008

    I have similar problem. I can launch webcam but when I invite other to join video chat, the connection break while waiting for connection.

    I don't have the problem on XP but only when I migrate to Vista.

    I tred to download a driver for the webcam but it doen't help.

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  • Posted on Jan 14, 2009
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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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