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There might be a problem with the LCD of the phone, you need to have it checked with a technician. I'm not sure if the phone got damaged due to direct heat of sun light. The phone's LCD is also sensitive and can only take mild heat. Might as well take it to a local techinician and have them evaluate the phone's LCD for you.
Looks like you need to purchase a new monitor. If it's too worn out then it's the outcome. I also had the same problem before and I ended up buying a new one. You should not experience that thing if it's new.
go into menu turn color off see if you have a black and white picture if not adjust red,green, and blue screen drive on controls in back of tv you have red, green, blue it will have focus /screen controls cover each tube do one at a time blue focus and screen drive adjust to clear blue picture do all 3 tubes, then adjust them to where you have a black&white picture once this is done turn color controll back on.Thank You for using FixYa and Have a Nice Day.