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I suggest turn it to lower temperature, so that water won't drip down. You can get rid of the hardness by keeping those things out of the unit for about half an hour before using, so that it may lose some coldness and become soft.
You might have to pick a time to switch off your fridge all together for a half day and defrost it and the turn it back on it will probably be ok after that make sure the fans are working properly etc a no frost fridge usually has a heater that comes into play thats why no frost so to speak . but turn it off (plan the best time ) and make sure its fully defrosted . switch it back on and you should be go to go .
The problem could be a number of things but you have to know the top of the fridge is the bottom of the freezer (usually) and this surface must be colder than the air that's being circulated in the refg compartment. Obviously Side by Side or bottom freezer would be differant.
4 items to check :
1your air damper switch is set to give you a colder freezer and not allowing enough cooling and dehumidification in the fridge compartment (explanation below of the reason you have to have air flow unobstructed)
2 the defrost on the freezer is not taking place (Explained below)
3 the door seals are not sealing. Use a piece of paper like a $1.00 and slide between the door gasket and the frame if you can pull and push it and it not fold up the seal is open and not working.
4 some fridges have a energy saver switch which is a heater. This switch turns the heater off. It is not needed in everyone's home or locality so the switch may be set to "save energy" and thus not keeping the "dew" off the fridge (usually these heaters are only on the doors and possible on the outer sides of the fridge and not the ceiling, so I doubt this is it, but I do like to eliminate this).
One of the more common things is the defrost not taking place and this can be a verity of thing Ive seen drain lines stop up and refreeze eventually to the point where the upper part of the fridge is too cold not to drip when the humidity come up like in the spring time. A faulty defrost timer / initiator or a bad element or safety switch, bad wire can also cause non defrost. Defrost is required because the freezer is where the coldest part of the refrigeration circuit is and it requires air from the fridge to move over the coil. When this movement stops a cold ceiling can result. It will eventually follow with warmer fridge temps as humidity and time progresses.
Hope this helps with the mystery of most common problems associated with: having a water dripping from top of fridge!!
Please grade ma accordingly and GOOD luck!.