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Question about Pentax Optio M20 Digital Camera

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Pentax M20 Green Mode Stuck

When the camera is turned on, the Green mode is activated. The camera then turns itself off within 3 seconds. There are no options available and no other buttons work. The only options that appear, do so when the 'Play' button is held down whilst the ON button is pressed. There are no options available to turn off Green mode. When MENU is held whilst turned ON, a Ver 1.00 appears and the nothing. When TRASH and ON are pressed at once, the camera zooms in and out but is frozen from other functions.

Posted by Luva on

  • 10 more comments 
  • Anonymous Dec 25, 2007

    Check the user manual. It was very helpful. When the camera is on, press the green trash button to take it out of green mode. Also you need to press the menu button and go in and change the focus mode to automatic standard.

  • Anonymous Apr 22, 2008

    My camera is having the same problems. I have tried turning it on holding different buttons, turning it on then pushing buttons, all no help. I can get the pictures to import on to my pc but I can't get it to turn on to take a picture.

  • Anonymous Dec 20, 2008

    I just had this same issue and fixed it by pushing the green trash icon.  Thanks to whoever posted that!

  • debynj Dec 25, 2008

    I have this issue as well and the zoom feature is frozen, won't take pix and won't retract. Have put in new batteries and have tried using the menu button as well as the trash button to no avail...the camera remains frozen...HELP it's the holidays!!!

    [email protected]

  • robbie5 Dec 30, 2008

    Exact same problem

  • Anonymous Jan 11, 2009

    I have a Pentax optioZ10...with the sliding lens cover. I am stuck in green mode and am ready to throw the camera out the window and it doesn't seem to matter what button or combination of buttons I push before it turns itself off. Help!

  • babydnnn Feb 13, 2009


  • djdextor Feb 23, 2009

    am having d same problem i tried all your suggestions and they are not working, why cant some one from the company suggest a suitable solution to us out.

  • Anonymous Feb 26, 2009

    When the Pentax Optio M20 camera is switched on the start screen shows . The lens opens . The display shows Auto-Pict , Auto picture , green mode, then lens closes and camera switches off. No functions operate , As previously shown holding play back button when switching on allows access to menu and settings but camera will not operate in taking mode.

  • whiskeybravo Feb 26, 2009

    When Pentax Optio M20 is switched on the lens opens , the display shows Auto Pict. , auto-picture , green-mode. The camera switches off after two seconds. None of the buttons have input. The menu can be accessed if the play-back button is pressed during switch-on. However changing settings has no effect whatsoever and camera still fails to operate in "taking" mode .

  • westport12 Apr 02, 2009

    I have the same problem as Whiskeybravo. Does Have tried the Guest solution but it does not work for me

  • Anonymous Apr 27, 2009

    I'm having the same problem - it starts up saying it is in Green mode, with Auto Picture on. The zoom lenses goes in and out for a second or two, then it retracts and turns off no matter what I do.

    I've tried replacing batteries, pressing all the buttons including the Menu and Green/Trash button - it seems to pay no attention to anything besides the initial power-on button.


1 Answer


I just had the same problem....

here's how i fixed it...

turn it on... then as it's loading up... hold the "menu" button
i think this forces it to stay on...
i changed the green button to be something else... not green mode
then i just turned it off and on again

Posted on Mar 11, 2008

  • Anonymous Dec 01, 2010

    try to see if this works. after turning on the camera. press


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Related Questions:


How do I turn green mode off

Press cursor-down, then use the cursor buttons to select the desired shooting mode.

Full details are in the "Taking Pictures" section beginning on page 61 of the manual.

When I turn on the camera, it says "green mode" then immediately turns itself off

Green mode locks all the camera's settings except for the flash. It can be turned off, however. There are 12 preset shooting modes. The main menu screen features chirpy cartoon icons for all the standard options, and some more unusual selections. A MySpace-friendly self-portrait mode is included, as well as settings for snapping pets and food. Oddly, the menu is laid out in no particular order: the top row features program, night, movie, voice recording and novelty frames, while the more useful portrait and sport are relegated to the lower tiers. The pre-loaded frames are even lamer than we've come to expect from such fripperies, and they ratchet the processing time right up.

Green Button - Define function of the GREEN button


When I turn on my camera it shows green mode and turn off. If I turn on togheter yhe green mode button, appears the mensage " VER 0628A SBM FIRM" and it Freezer.

its look as you need to update your firmware
in your cam/and the message you see its your firmware version # you got to go on pentax web site under customer support and find it and downloaded to your cam,use a usb memory stick its work better
be carrefull to dowwnload the good version
[ VER 0628A SBM FIRM ] Hope thts gone help ask a friend

My m20 pentax is on green mode & powers off after powered on

Do you want to disable the green mode? Is that what you want to happen?

If so, all you have to do is to press the Green button near the four-way controller.

Pentax Optio M20 in Green Mode switches off after turning on

Try to press & hold down the Green button (the trash can button on the bottom right corner) & see if it gets u out of green mode.

Pentax Z10 won't turn on.

Press and hold the playback button for 2 seconds. The camera should turn on and be in playback mode. Switch to Camera Mode by opening the from slider cover. Hope that fixes it. See Pentax Z10 Manual Page 34.
Cheers Jon. Sydney Australia.

Pentax Optio M20

Found the following on a website about these cameras...
"The second, and previously mentioned automatic mode, is the Green mode that restricts the camera controls to two flash settings, three AF options, zoom, and a self-timer setting. This mode locks out the menu systems, manual focus, mode menus and other options. It’s definitely easy to use, as all one can really do is point and shoot."

This may be a internal software confusion problem. If it is, the following may help.
Make sure your buttons or dials are not on AUTOMATIC, that appears to set the green mode.
I think I would remove the batteries. Next, if the camera has a small battery (similar to the bios battery in computers) remove that as well. Let the camera sit over night. You will need enough time for the capacitors to discharge. Then put the batteries in again, and try.

Optio M20 Camera: Press on/off button to power up camera, the camera opens the lens cover, turns on a red led inside the lens, cycles the lens out and back in,then makes about 5 little popping noises. The...

i got it!!! on my cam i hold down the menu button at the same time power on, it will showup a " ver 1.00" and lens move a little maybe u have to do it 2 times but second time it should work

Pentax optio m20 .. on-off immdly

i got it!!! on my cam i hold down the menu button at the same time power on, it will showup a " ver 1.00" and lens move a little maybe u have to do it 2 times but second time it should work
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