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Question about Maxtor Personal Storage 3200 (U01E200) 200 GB Hard Drive

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No Power I've connected everything correctly and triple checked all connections. My husband checked that there was power from the outlet to the power cord with an aenometer (not sure if that is spelled correctly), there is power to the cord but the hard drive is not turning on. My computer will not recognize it being plugged into the usb port and the little green light on the external hard drive will not turn on. Not sure what else to try. Any suggestions or help will be greatly appreciated. Thanks!

Posted by Burlee on

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  • sunlene Feb 17, 2008

    I've connected everything correctly and triple checked all connections. There is power to the cord but the hard drive is not turning on. My computer will not recognize it being plugged into the usb port and the little green light on the external hard drive will not turn on. Not sure what else to try. Any suggestions or help will be greatly appreciated. Thanks!

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Have you troed a different usb cable the installation says plug usb in to pc first then the drive then plug power addapter to main wall outlet if this does'nt work try on another pc to see if the drive is working if not take it back to shop where brought and say hdd is not working if in warrenty if brought from web then send to maxtor for service it might have gotten knocked about during transit. enter maxtor in webbrowser to search for web site address ans locate their contact us link this is all I can give you addvice on problem

Posted on Aug 20, 2007

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