Hello, I have a 5th generation, about 13 months old, and the battery appeared to go on it. I purchased a replacement battery and installed it. the iPod worked fine fo a day. The battery drained and I plugged it in to re-charge, the icon displayed and I unhooked it 4 hours later. battery still showed dead, purchaes a wall charger. Plugged it in, showed it was re-charging (icon displayed), when the charger was done. The battery still hadn't re-charged. have no idea what's wrong...any help out there.
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did you buy an original battery or a cheap copy battery. as some cheap batteries don't have the info of the battery, and the kindle uses this to state the batteries voltage and its model number. if this does not have a info on the battery it thinks there is no battery installed..... also have you tried removing the new battery and checked the battery conditions on the board and the battery as the board can become damaged removing the old battery if not done properly
always like to refer to Amazon help whenever possible. I copied their directions for this. Even if your's is not 5th gen it will work. You can also check specific info for your model by logging into Amazon.com Click help, then device help, click on you device and look through the info available.
Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation).
Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.
Toggle the hold switch on and off (Slide it to hold, then turn it off again)
Press and hold the menu and center (select) buttons simultaneously until the apple logo appears, about 6-10 seconds. May need to repeat this step.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
and hold the Menu and Center (Select) buttons simultaneously until the
Apple logo appears, about 6 to 8 seconds. You may need to repeat this
Tip: If you are having
difficulty resetting your iPod, set it on a flat surface. Make sure the
finger pressing the Select button is not touching any part of the click
wheel. Also make sure that you are pressing the Menu button toward the
outside of the click wheel, and not near the center. If the above
steps did not work, try connecting iPod to a power adapter and plug the
power adapter into an electrical outlet, or connect iPod to your
computer. Make sure the computer is turned on and isn't set to go to