PRINTER DOES NOT PRINT ANYTHING! INCLUDING WORD DOCUMENTS (MICROSOFT OR WORDPAD), INTERNET ARTICLES, IMAGES, ETC. WHEN I PRESS PRINT, MESSAGE POPS OUT SAYING THERE IS AN ERROR BUT DOES NOT SPECIFY IT!! HOWEVER, THE PRINTER LOOKS PERFECTLY NORMAL -LIGHT ON TO STATE THAT IT IS READY! ALL THE CORDS ARE FIRMLY PLUGGED IN, THERE SEEMS TO BE NO PHYSICAL DAMAGE. WHAT IS THE PROBLEM!? WHAT DO I DO?!
Just to determine if the problem is a printer or PC problem, try pressing the button at the bottom of the lights 3 times quickly and see if it prints out a test page. If it does then try reloading the driver on your PC.
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Usually answered in minutes!
yes, it does print the test page
does that mean there is a PC problem?
how do i reload the driver?
can i just reinstall the printer?
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