PRINTER DOES NOT PRINT ANYTHING! INCLUDING WORD DOCUMENTS (MICROSOFT OR WORDPAD), INTERNET ARTICLES, IMAGES, ETC.
WHEN I PRESS PRINT, MESSAGE POPS OUT SAYING THERE IS AN ERROR BUT DOES NOT SPECIFY IT!!
HOWEVER, THE PRINTER LOOKS PERFECTLY NORMAL -LIGHT ON TO STATE THAT IT IS READY!
ALL THE CORDS ARE FIRMLY PLUGGED IN, THERE SEEMS TO BE NO PHYSICAL DAMAGE.
WHAT IS THE PROBLEM!? WHAT DO I DO?!
An expert who has written 20 answers of more than 400 characters.
Re: LEXMARK OPTRA E312L DOES NOT PRINT
Just to determine if the problem is a printer or PC problem, try pressing the button at the bottom of the lights 3 times quickly and see if it prints out a test page. If it does then try reloading the driver on your PC.
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The light indicates that there is an error on the printer and it will immediately stop printing. Turn the printer off and back on. Cancel all print job. If the lights are still blinking, please contact Lexmark Technical Support for additional assistance.
Please try to do the following steps
-Double check physical connection, make sure cableconnecting the printer and computer is connected properly.
-Check on device manager if printer is detected by thecomputer
-Try to use a different port or use a different cable.
-Please check if the printer is set as the defaultprinter.
- Try to use a different driver.For additional assistance, please contactLexmark Technical Support.
If you get a paper jam, the Paper Jam indicator light promptsyou to clear the paper path. If the paper has just started to feed from thepaper feeder when the jam occurs, pull the paper straight up out of the paper feeder. Open and close the printer cover toresume printing.
If the paper jam occurs inside the printer, remove the paper from the output bin. Turn the printeroff, then on.
If this doesn't clear the jam, open the printer cover.Remove the print cartridge and cover it.For additional assistance, please contactLexmark Technical Support
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud