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Posted on Aug 19, 2007
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Dvd will not play

Ever time I put a dvd into mime and push play it flashes up no dics. can you tell me what I can do to fix this problem.

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Jay Henderson

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  • Expert 261 Answers
  • Posted on Feb 07, 2008
Jay Henderson
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Joined: Jan 31, 2008
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Either the disc is wrong format for player or it is extremely dirty. Clean off with windex or some other type cleaner. Also, will it play an audio CD? Let me know and we can go from there. GURU JAY

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Every disc i put into dvd player,show no disc or this dic cannot be played

Hello
Check its Laser Pickup Unit for dusty. Clean its lens. Use a lens cleaning disc to clean the lens. If this does not help you, replace the laser pickup unit.
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We have a 23" Toshiba with a internal DVD player.

No,tv internal DVD player are not on sale by itself as a seperate unit,only can buy it from the tv corporations themselves and it not cheap and have to have experience to putting it in into the tv internal tv itself.The tv internal DVD player now,could be the laser eye data reader have problems reading mp3 and mp4 files on the DVD disc,which are video files.Now tries to play more than one DVD movies dic,tries like to play like 5 to 6 original DVD movies.One disc don't play tries another DVD disc.Tries this might forcing the laser eye reader to read DVD dics again and than might fix it to read video files again.Or just buy an external DVD player hook it up to the tv and play DVD disc on to the tv video modes.DVD players external devices are really cheap these day,like can buy new one for $40.
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Take all DVD dics that freezes,get some dish washing soap wash the DVD dics laser surfaces to clean fingers prints, grims,dusts.Should solved this problems.
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Transport is shot. The optics are out of line. Depending on how much you paid for it will determine if you should have it repaired. They just put a new transport in it to the tune of $100 - $125 and about 10 days avg turnaround time. Best of luck, sorry for the bad news!
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NOTE: This unit is problematic and most likely, that is why is has been discontinued. I've have all the problems listed at this site and www.consumeraffiars.com. I would advise to stay away from RCA/Thomson and Audiovox (as I read online that Audiovox bought out RCA Audio/dvd products). They won't even honor the written warranty to repair the unit at a local RCA authorized facility. They are stating that repair parts are no longer available, and the only recourse they are offering is to exchange the unit with another problematic DCR8335 which is not accecptable in my opinion. They also want you to pay for the return shipping which is not cheap. If you push them to talk to a manager and refuse to pay the return S&H, they offer to give you a prepaid shipping label to pay for the return shipping. I refused to take the same unit as a replacement as I read online testimonials of others who did and encountered the same issues. We need to complain and have them offer a monetary refund so that we can purchase a comparable replacement unit of our choice after researching the product so we don't end up in a similar scenario.

Wishing you all the best with your resolutions pursuits...

Have a great day!!! :)
Jan 04, 2009 • RCA DRC8335
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put the format disc in that could fix it.
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Dic

To make it play, you normally just push the play button.

If that does not work, often that means you have a lens problem.

Use a dvd lens cleaner kit , like the ones that you see clicking here.

If that does not work, you will need to take apart the unit, access the lens pickup, and clean the lens directly, using isopropyl alcohol and a cotton sticks.

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This means that the unit can tell that a disc is present, but can not read it. Try opening up the top and cleaning the lens using a cotton swab and alcohol. Let us know if that resolves the problem.
Thanks,
Dan
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