I don't know what happened. Suddenly the interior light was on in the oven and the timer was counting down from 60 seconds. The control pad was not responding. When the timer went off, the only way I could get it to stop was putting it into "LOCKED" mode by pressing numbers 7 & 8 together. When I unlocked the keypad, the keypad is still not responding. I can't even turn off the interior light. ???
Sounds like you have a shorting membrane keypad, or there any be moisture or grease in the controls.
To remove the controller to check for grease and moisture, see the video here.
We would need your full model number from the tag in the cooking cavity or elsewhere on the oven to help you further, and our advice is free.
Please post a new help request with the full model number.
SOURCE: can't use the microwave
To lock or unlock the keypad, press and hold the CLEAR pad for 5 seconds. If this recurs, you may have a power line problem or trouble with your controller. If you suspect trouble and it's under warranty, don't hesitate to contatc GE via ge.com. If you don't have your mower's manual, you can download one at: http://www.geappliances.com/service_and_support/literature/
SOURCE: Microwave is locked. It says "Keypad touch locked"
Hold lock button for a few seconds and it should return to normal
SOURCE: Microwave doesn't work
Sounds like you have a faulty control panel. I would use a meter and test the power from the control board to the magnetron and circuit board. Chances are the control panel is faulty
SOURCE: Control panel is locked.
Pres the "Clear/off" button and hold it down for six seconds. The panel will unlock.
SOURCE: GE Spacemaker XL - fan stopped working, light will come on and timer will count down.
either the magnatron fried , or the fuse fried... either way the microwve has to be taken down and opened up.
If you have the serial number , GE will send you a replacement magnatron (but will not service the unit for you).
contact GE and they will take care of you... the magnatrons are warranted for like 10 years....
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