Dirty water comes out when I stop scrubbing. Floors remain wet.

When your Hoover spin scrub is not sucking up water, the most common problem is the clear round cap located on the suction nozzle is not closed. See pic. Also check the rubber cap on the dirty water tank.

Make sure the dirty water tank lid is seated properly. If that doesn't work, take it to your local vac shop

Pump fault? any filters which can be cleaned?

If you have followed the instructions.And your not happy i would return it.Get a repacement.

For the brushes:

The power wire may have slipped off. take apart the unit at the top (Behind the cleaning fluid container) Inside there is a wire coming up from the motor at the bottom of the unit. This can come unlpugged no longer powering the scrub brushes. Simply slip the wire back on the plug.

To open: remove all visible screws from top half of machine. Remove the rubber mode dial by pulling off, and remove screw behind that. Pull the front off, and the power plugs are located right on the inside of the machine by the mode dial.

for the suction, check the intake hose the comes out from behind the floor assembly. it tends to split over time

Check the hose coming out of the floor assembly. It tends to split, keeping it from picking up the water

Can't do it. The machine vacuums in both scrub and pick-up. Sorry.

Kirk Thompson
San Juan,PR

At the risk of giving a simplistic answer, let me go through the steps I go through every time I use mine:
1) Plug it into the wall
2) Take out the upper "hopper" and fill it up to the fill line with hot water
3) Put in the capful of cleaning solution (about 2 oz.)
4) Gently swish it back and forth, then put back into upper unit until it clicks into place
5) For best results, set the vacuum on Dry and vacuum the house first, then clean the lower "hopper"
6) Set the vacuum to Wet, put the scrub brushes on, depress the trigger and do overlapping strokes, a section at a time I depress the trigger on the push stroke, then release it for the pull stroke. I clean a section, then turn off the scrub brushes and go over it again without the scrub brush or touching the trigger (trying to pick up as much water as possible).

On average, when refilling the water/cleaner solution for the top hopper, empty and clean the lower hopper. When the floors are finished, completely clean that lower hopper or it will smell!

Hope this helps...

The Manufacturer suggests you clean the hose by removing the water tank dammed if u can get it off though.

Is the lid to the dirty water tank on all of the way? Check the filter inside the dirty water tank to make sure it isn't pushed up all the way, it needs a 1/4 in. gap between the top and the top of the filter. If this has the type of tank that has a removalable block on the front of it, is it installed?