In the onscreen display,access to the DOS screen is greyed out - i.o.w. not accessible. Is there anyway to change that? Also,when I access the computer BIOS, the window is too large for the screen, so BIOS settings are not completely available. Plus,the same thing - window too large for screen, in Safe mode, as well as on bootup. Returns to normal (1024x768) in Welcome screen and subsequent Desktop window. Lastly :) What is the URL for official HannStar support? Thanks for any advice.
Bios problems replace chip next to coms battery number f16-100hip u30 this chip controls most of the startup from bios to charging its to long to go into its integrated. . ive just repaired one of theses boards when it would not load up windows or rom, i managed to get one of another board with power problems these problems are not powering on wifi lite up and hard drive light on. there is 3 chips pq49 pq36 pq37 they control power best to change all 3. as for bios you will need to get latest bios up date it should be f16 from HP/ or other company as board in a few brands. change chip and you will need the new bios on usb drive. follow setting up usb bios drive, install on usb, put usb in main usb port left side and hold down power for 5 seconds ( will power on and off ) while holding down windows key and letter B on keyboard. now press the power button for 1 second and release but still hold down windows key and and letter B. you will hear beeps and it will shut down. when shut down quickly release keys and remove usb drive before it turns on, if all goes well you will have new bios on now, if not repeat. every thing on bios should be fine. then.
Posted on Mar 07, 2016
Not exactly familiar with this particular monitor, but.. Once inside the computer BIOS (cmos screens), press either the external reset (autosync) button or from within the onscreen display. This should resize the screen (it does on any other model I've ever sold). Same solution for SAFE mode. Hannstar does not provide user support either by online or telephone. They rely on the distribution channel to provide support (namely, your reseller). The closest thing to direct HannStar support is here: http://www.hannstar.com/frontend_e/contact/MailProcessForm.jsp?type=10 ZT3000 "Beta tester of "0"s and "1's"
Posted on Aug 19, 2007
The last suggestion is borrow another LCD from someone, for just a moment, and check the size when in the BIOS screen.
If the screen is still bad, then your video card is not working right.
If the screen is okay, then your monitor is bad and if it's still bad after a factory reset, then all you can do is attempt a warranty replacement.
ZT3000
"Beta tester of "0"s and "1's"
Pete,
Looks like the monitor is bad, as you noticed. If the CRT works on your computer, that rules out the video card.
As for not having screen size adjustment controls, that would be a first. They gotta be there somewhere??, anywhere??
You know it and I know it, your better off with a different brand of monitor.
(ZT3000 scribbles something about never purchasing a Hannstar)
ZT3000
"Beta tester of "0"s and "1's"
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Setup
The Setup menu allows you to access the GUIDE Plus+ system setup information. To access the
Setup option:
1. If the GUIDE Plus+ system isn't on your screen, press GUIDE on your remote control.
2. Press MENU to select the Menu Bar.
3. Use the right arrow to highlight the Setup menu selection.
4. Use the up and down arrows to select Change system settings, Review options, or
View demo.
• Change system settings Confirms the settings you completed in the GUIDE Plus+
system setup are correct.
• Review options Displays the GUIDE Plus+ system auto display options.
On Automatically displays the GUIDE Plus+ system when you press the ON•OFF
button on the remote control.
Off Disables the GUIDE Plus+ system from being displayed when you press the
ON•OFF button on the remote control.
• View demo Runs the GUIDE Plus+ system demonstration
Note: If you have not completed your GUIDE Plus+ system setup, these options will not be available. A
screen will prompt you to complete your setup.
Getting In & Out of the GUIDE Plus+ System
To enter the GUIDE Plus+ system:
• Press GUIDE on the remote.
• Press and hold MENU for 2 seconds on the front panel.
To exit the GUIDE Plus+ system:
• Highlight a program and press OK to exit the GUIDE Plus+ system and tune
to the channel.
• Press GUIDE to exit the GUIDE Plus+ system and tune to the channel
displayed in the video window.
• Press CLEAR to exit the GUIDE Plus+ system and return to the original
channel
OK.
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Hi ZT3000,
Thanks for taking the time to respond.
I tried the reset,but that is acually a reset to factory
settings.
It shows a resolution of 640x480 which is usual for a BIOS screen,
but the display remains oversize.
I will try the contact address,but it looks like it's one for
business purposes rather than end user support.
Anyway,we'll see.
Thanks again,
Pete.
Thanks ZT3000 for following this.
At the moment I can't get my hands on another LCD,
but I tried it on a CRT and it's OK.
I think I will go back to the store it came from
and see if it shows the same on different computers,
but that could take me a while :)
BTW,I also tried shrinking the image,but strangely enough,
there is no size adjustment,only postion adjustment.
Have to explore that too while I'm in the store.
Thanks again,
Pete.
You must be reading my mind.
That's beginning to be my sentiment too,
although in fairness to I-Inc - Hannstar,
it may just be this particular model or monitor.
I do have a support email outstanding,
so let's see what they come up with.
They were hard to find.The official Hannstar website
has no reference mentioned,but I found the support link
at www.i-inc-usa.com
Thanks for the input.
Pete.
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