Jammed cartridge I am not able to remove the cartridge from this printer. As I slide it out, appearing to be "on track", it seems to get stuck on something on the right side (facing the open machine) but I cannot see what, if anything, is blocking. The left side of the cartridge (facing the open machine) goes down lower than the other side when I try to pull it out. But, it only gets about halfway out before the right side becomes immovable. This is the first time I have had this issue, and I am on my 8th or so cartridge. Every manipulation of the cartridge has not helped, and pulling hard doesn't help either.

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Geraldine Watts

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390 Answers

Leave it in. Turn printer off. Unplug it, all cables, replug it, turn it on and print something even if it doesnt print, now try and remove again.

Posted on Aug 30, 2007

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