I've just bought a new printer. The instructions tell me to install it by putting an installation CD in the disc drive. However, my PC does not read the disc. I've tried cleaning the lens with a DVD lens cleaner but to no avail. Any suggestions, please?
Hello,
There are chances that the installation CD is faulty itself. If it is the original manufacturers installation CD, and appears to be free of scratches and smudges, this is most likely not the case. I would insert a combination of at least one other software CD and one recordable CD in the CD drive of your computer CD/DVD drive to see if these discs are being scanned, read, and show data on those CDs. We want to pinpoint the problem, to make sure that the hardware failure of CD Drive is not to blame, but it could be.
A Disc can spin around in an optical drive, and have laser read issues, and still end up being faulty, and eventually need to be replaced.
If you determine that you need a new Printer installation CD/DVD, and all other data discs work fine in that optical drive, you can download printer driver software directly from the manufacturers web site.
If you provide me all the model and manufacturer details of your new printer, I can locate this direct download link for you, and provide that to you.
Best of Luck!
Xpertdragon.
Allora praticamente non trovo piu il cd della stampante ESPSON STYLUS SX100 e volevo provare ad installarla tramite internet come posso fare?? grazie per le rx in anticipo
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Thanks for that advice. The installation CD is brand new and not scratched. I've tried a couple of other software CDs too and it transpires that they do not load either. Actually, even when the PC was new (a few years ago), the occasional free CD did not load either, although others did. Perhaps there has always been a problem with the CD/DVD drive and it has just become worse. I'm not sure if this is relevant, but the drive may have suffered from dust recently, as it was in a room that became rather dusty from plastering elsewhere in the house. Do you think I need to think about buying a new PC?
Thanks for that advice. The installation CD is brand new and not scratched. I've tried a couple of other software CDs too and it transpires that they do not load either. Actually, even when the PC was new (a few years ago), the occasional free CD did not load either, although others did. Perhaps there has always been a problem with the CD/DVD drive and it has just become worse. I'm not sure if this is relevant, but the drive may have suffered from dust recently, as it was in a room that became rather dusty from plastering elsewhere in the house. Do you think I need to think about buying a new PC?
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