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Anonymous Posted on Jun 09, 2013

Safe to Use with Loud Rattling Sound?

My microwave works but has a loud rattling sound. Is it safe to keep using it? I do not use it often and would hope to not have to pay $360 for Kitchen Aid to come out and fix!

1 Answer

William Miller

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  • KitchenAid Master 9,179 Answers
  • Posted on Jun 10, 2013
William Miller
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It's not a good idea to continue to use it when it's making an unusual noise.
It may be arcing, which can lead to further failure or a fire, or it may be a defective stirrer or fan ,which can lead to uneven cooking or further failure.
$360 for a service call? Are you in Alaska or on Mars? That's insane. Maybe you can contact another servicer in your area?

Testimonial: "Yes, crazy cost!! It is for them to come out and then it includes a one year warranty. I will definitely just get the company that is coming out next time, on my own! Had called around first. Service calls in Mn are $85 EACH time they have to come--so $170, at the least, then plus the part. This $360 is through Kitchen Aid. If it can't be fixed, I get my money back. It is pretty much built in to my custom cabinets. I looked around with no luck of finding another that would fit without remodeling the cabinet area, which would also be expensive :( Tired of looking and calling, I guess, and just decided to pay up... Thank you for your reply. I appreciate it!"

5 Related Answers

Anonymous

  • 13 Answers
  • Posted on Jan 02, 2009

SOURCE: Kitchenaide Microwave KHMS145KSS rattling noise

there is a possibility that sme of the wireing or the fan has become loose best checking it .

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jan 03, 2009

SOURCE: Rattling Fan Noise

If I had to bet, I would say the fan blade assembly is loose on the fan motor shaft.

If so, a spot of super glue where they meet will usually take care of that.

If that's not it, it should be investigated.

It is vital that the cooling fan runs properly, or the magnetron will be destroyed.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

After you look into this, if you still need help, please write back with more details.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Aug 04, 2009

SOURCE: Burned out bulb on Kitchen Aid Microwave Model KBMC140

You will need to remove the oven from the wall and remove the outer cover.

If for some reason you don't have yours, you can download your owner's manual and installation instructions free from this page.

You can also find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

These models use halogen lamps. You must not touch halogen types with your bare skin, as the oils will shorten the bulb life.

You should be able to get one from a home center or local appliance parts store.

If you order it online (from the link above) it is part # 4375348.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

hmlee390

  • 736 Answers
  • Posted on Oct 04, 2009

SOURCE: Rattling coming from top grill on Kitchenaid microwave

the gril at the top (above the door) usually comes off with a couple of screws or just pulls off .. on some you have to take the cabinet apart ..... inside you might find a flat filter put in at a slant .. its often a grease and smell filter that contains activated charcoal .. when it gets clogged then it can rattle around as air tries to get around it .. you can replace it or just leave it out ..

Anonymous

  • 8909 Answers
  • Posted on Jan 03, 2011

SOURCE: The power is on to my Kitchen Aid microwave

It sounds like the magnetron may have either failed or is not being supplied with the extremely high voltage required to run it.
Make sure the !!!!capacitor is discharged!!!!! before attempting any sort of repair.
Check the door interlock switches first then the high voltage diode with either an AVO model 8 on high resistance range for short circuit, the capacitor can fail and go short circuit, the feed fuse on the primary of the high voltage transformer and then finally, the magnetron is best checked by substitution.
Hope that helps.

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It's not a good idea to continue to use it when it's making an unusual noise.
It may be arcing, which can lead to further failure or a fire, or it may be a defective stirrer or fan ,which can lead to uneven cooking or further failure.
$360 for a service call? Are you in Alaska or on Mars? That's insane. Maybe you can contact another servicer in your area?
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there is a possibility that sme of the wireing or the fan has become loose best checking it .
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