var YAHOO = {'Shortcuts' : {}};
if (typeof YAHOO == "undefined") {
var YAHOO = {};
}
YAHOO.Shortcuts = YAHOO.Shortcuts || {};
YAHOO.Shortcuts.hasSensitiveText = true;
YAHOO.Shortcuts.sensitivityType = ["illegal", "adult"];
YAHOO.Shortcuts.doUlt = false;
YAHOO.Shortcuts.location = "us";
YAHOO.Shortcuts.document_id = 0;
YAHOO.Shortcuts.document_type = "";
YAHOO.Shortcuts.document_title = "WEBCAM [Incident: 080315-000332]";
YAHOO.Shortcuts.document_publish_date = "";
YAHOO.Shortcuts.document_author = "
[email protected]";
YAHOO.Shortcuts.document_url = "";
YAHOO.Shortcuts.document_tags = "";
YAHOO.Shortcuts.document_language = "english";
YAHOO.Shortcuts.annotationSet = {
"lw_1233370820_0": {
"text": "http://acer.custhelp.com/cgi-bin/acer.cfg/php/enduser/
[email protected]&p_next_page=myq_upd.php&p_iid=63509&p_created=1205616913",
"extended": 0,
"startchar": 602,
"endchar": 756,
"start": 602,
"end": 756,
"extendedFrom": "",
"predictedCategory": "",
"predictionProbability": "0",
"weight": 1,
"relScore": 0,
"type": ["shortcuts:/us/instance/identifier/hyperlink/http"],
"category": ["IDENTIFIER"],
"wikiId": "",
"relatedWikiIds": [],
"relatedEntities": [],
"showOnClick": [],
"context": "the following link or paste it into your web browser. http://acer.custhelp.com/cgi-bin/acer.cfg/php/enduser/
[email protected]&p_next_page=myq_upd.php&p_iid=63509&p_created=1205616913 Subject --------------------------------------------------------------- WEBCAM Discussion Thread --------------------------------------------------------------- Response (Online Agent-11) - 03/18/2008 01:17 PM",
"metaData": {
"linkHref": "http://acer.custhelp.com/cgi-bin/acer.cfg/php/enduser/
[email protected]&p_next_page=myq_upd.php&p_iid=63509&p_created=1205616913",
"linkProtocol": "http",
"linkTarget": "_blank",
"visible": "true"
}
},
"lw_1233370820_1": {
"text": "Windows Vista",
"extended": 0,
"startchar": 1797,
"endchar": 1809,
"start": 1797,
"end": 1809,
"extendedFrom": "",
"predictedCategory": "",
"predictionProbability": "0",
"weight": 0.321004,
"relScore": 4.51285,
"type": ["shortcuts:/us/instance/other/product", "shortcuts:/us/tag/other/wiki"],
"category": ["THING", "WIKI"],
"wikiId": "Windows_Vista",
"relatedWikiIds": ["Apple_Inc.", "Dell", "Linux", "Mac_OS_X", "Microsoft", "Microsoft_Office", "Microsoft_Outlook", "NVIDIA", "Windows_2000", "Windows_XP"],
"relatedEntities": ["mac os x", "macbook", "microsoft", "microsoft office", "outlook 2007", "windows server 2008", "windows vista ultimate", "windows xp", "windows xp operating system", "windows xp professional", ],
"showOnClick": [],
"context": "Now choose Reinstall Applications/Drivers 4. Choose Install 5. Click on Windows Vista on the left side of the page 6. Choose Applications",
"metaData": [ {
"visible": "true"},
{
"visible": "true"}
]
},
"lw_1233370820_2": {
"text": "Product Level",
"extended": 0,
"startchar": 2550,
"endchar": 2562,
"start": 2550,
"end": 2562,
"extendedFrom": "",
"predictedCategory": "",
"predictionProbability": "0",
"weight": 0.279854,
"relScore": 3.32819,
"type": ["shortcuts:/concept"],
"category": ["CONCEPT"],
"wikiId": "",
"relatedWikiIds": [],
"relatedEntities": [],
"showOnClick": [],
"context": "with voice audio- unable to speak . Robbin Question Reference #080315-000332 --------------------------------------------------------------- Product Level 1: Notebook Product Level 2: Aspire Product Level 3: Aspire",
"metaData": {
"visible": "false"
}
},
"lw_1233370820_3": {
"text": "Operating System: Windows Vista",
"extended": 1,
"startchar": 2896,
"endchar": 2926,
"start": 2896,
"end": 2926,
"extendedFrom": "Windows Vista",
"predictedCategory": "",
"predictionProbability": "0",
"weight": 0.349861,
"relScore": 5.06248,
"type": ["shortcuts:/us/instance/other/product"],
"category": ["THING"],
"wikiId": "Windows_Vista",
"relatedWikiIds": ["Apple_Inc.", "Dell", "Linux", "Mac_OS_X", "Microsoft", "Microsoft_Office", "Microsoft_Outlook", "NVIDIA", "Windows_2000", "Windows_XP"],
"relatedEntities": [],
"showOnClick": [],
"context": "03/15/2008 04:35 PM Last Updated: 03/18/2008 01:17 PM Status: Solved Operating System: Windows Vista Serial Number: BWHJ4X2GBBWRG3HHKGBMWYX42 Date Purchased: 01/01/2008 [---001:002052:62282",
"metaData": {
"visible": "false"
}
}
};
YAHOO.Shortcuts.headerID = "4a374a4ae8f7309496e5ba0c93b2af6d";
DIV P {
MARGIN: 0px
}
Try the attached solution that I received from Acer.
Thank you for contacting Acer America. I apologize for the inconvenience that
you have experienced. I suggest you try reinstalling the software and driver for
the OrbiCam. I am providing these instructions below.
1. Move your mouse
over the Empowering technology widget and click on the eRecovery Manager icon or
you may also press ALT and F10 on the keyboard to start the program. Please
note: The first time you access the eRecovery feature, you are prompted to
create a password. If you forget it then you will have to use the recovery discs
to reformat the system.
2. In the next window look at the bottom of the
window and choose Restore.
3. Now choose Reinstall Applications/Drivers
4. Choose Install
5. Click on
Windows Vista on
the left side of the page
6. Choose Applications and then choose CCD. It may
also be under Camera in the drivers section.
7. On the right click the
install link and follow the prompts.
8. The system may restart when
installation is complete
Do not allow the system to shut down during this
process. Plug in the AC adapter if necessary.
Respectfully,
Acer
America
Online Technical Support
rhobdy2001
×