Question about SanDisk Sansa m230 MP3 Player

Finalizing Update and light

I turn my Player on, and it says "Finalizing Update", after 2 or 3 minutes It appears to be off, but it won't turn back on. If I wait a while longer the Light turns on for another while. Then the screen goes blank. When I plugged it into my computer nothing happened, Windows Media Player can't sync with it anymore and the computer doesn't even realize that it's there. I've only had it for 7-8 months....

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155 Answers

Maybe there are corrupt songs in the player. Try this procedure. Turn on the hold switch then connect to the computer open my computer and check if the player ti detected if yes right click on it and format the player if not. I suggest calling sandisk.

Posted on Aug 26, 2007

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Remove the battery for at least 3 minutes and then put it back in.. be sure it''s fresh and fully charged

2. VERY IMPORTANT...Turn the "Hold button" ON.. (slide it to the right)

3. Now, plug it into the computer, it would be better if you used a USB 2 port that is located on the back of the computer (it''s on the motherboard)
4. Go to "MY Computer" and see if it shows up as a "Removable disk"
5. If it''s there, then reformat it to ...FAT32...not FAT.if you need help with reformatting let me know.
EDIT* When I called Sandisk on 1-3-07, the tech I spoke with instructed me to reformat to FAT32. Now (2-14-07) I get this from them..."(select "FAT" if the capacity of your Sansa is less than 2GB. For larger players, select "FAT32"). I found I lost a few megs when I formated to FAT32 on my m240, but didn't notice any other difference.

6 Unplug it and let it finalize. Give it lots of time.
7. Return the "Hold button" to off.
I hope that help
Please rate accordingly
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Before installing the player must be in MSC (Mass Storage Class) mode to run the firmware.All files will be deleted. Backup your files.

(To switch modes, Go to Menu > Settings > USB > The two options are MSC and AUTO DETECT (MTP) : select MSC)

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1. Download and run firmware from: http://www.sandisk.com/Retail/Default.aspx?CatID=1326

2. Follow instructions in installation.

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This looks like the update is unstable so try to restore back the previous one. Else u can try to format the player and then once again try updating. Please rate me...!!!

Thankyou

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Oh lol this is easy. just go onto realplayer or something then go on the tab burn/transfer then it will tell u your songs delete them all. then try turning your mp3 on and going to "settings" then go all the way to the bottom of that page then click "reset all" then go back to windows media player and put your songs on.

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