I turn my Player on, and it says "Finalizing Update", after 2 or 3 minutes It appears to be off, but it won't turn back on. If I wait a while longer the Light turns on for another while. Then the screen goes blank. When I plugged it into my computer nothing happened, Windows Media Player can't sync with it anymore and the computer doesn't even realize that it's there. I've only had it for 7-8 months....
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: Finalizing Update and light
Maybe there are corrupt songs in the player. Try this procedure. Turn on the hold switch then connect to the computer open my computer and check if the player ti detected if yes right click on it and format the player if not. I suggest calling sandisk.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You need to go to the Sandisk support site and down load the Updater program. Run the updater on your player. This in a way reinstalls the software on the player kind of like reinstalling the operating system. [
I am so sorry to report that this is a manufacturing defect for your player, your player seems to be from the batch that had it, I have the player from the working batch and one from the defective batch. try to get a replacement.
Remove the battery for at least 3 minutes and then put it back in.. be sure it''s fresh and fully charged
2. VERY IMPORTANT...Turn the "Hold button" ON.. (slide it to the right)
3. Now, plug it into the computer, it would be better if you used a USB 2 port that is located on the back of the computer (it''s on the motherboard) 4. Go to "MY Computer" and see if it shows up as a "Removable disk" 5. If it''s there, then reformat it to ...FAT32...not FAT.if you need help with reformatting let me know. EDIT* When I called Sandisk on 1-3-07, the tech I spoke with instructed me to reformat to FAT32. Now (2-14-07) I get this from them..."(select "FAT" if the capacity of your Sansa is less than 2GB. For larger players, select "FAT32"). I found I lost a few megs when I formated to FAT32 on my m240, but didn't notice any other difference.
6 Unplug it and let it finalize. Give it lots of time. 7. Return the "Hold button" to off.
I hope that help
Please rate accordingly
Oh lol this is easy. just go onto realplayer or something then go on the tab burn/transfer then it will tell u your songs delete them all. then try turning your mp3 on and going to "settings" then go all the way to the bottom of that page then click "reset all" then go back to windows media player and put your songs on.