Finalizing Update and light

I turn my Player on, and it says "Finalizing Update", after 2 or 3 minutes It appears to be off, but it won't turn back on. If I wait a while longer the Light turns on for another while. Then the screen goes blank. When I plugged it into my computer nothing happened, Windows Media Player can't sync with it anymore and the computer doesn't even realize that it's there. I've only had it for 7-8 months....

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155 Answers

Maybe there are corrupt songs in the player. Try this procedure. Turn on the hold switch then connect to the computer open my computer and check if the player ti detected if yes right click on it and format the player if not. I suggest calling sandisk.

Posted on Aug 26, 2007

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